Lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service throughout our whole holiday. Staff went above and beyond, nothing was ever too much trouble. There was a huge variety of food and drinks available on the all inclusive package - I'd say better than most places we have been to. Unfortunately I can't really comment on the alcoholic drinks as we are not huge drinkers. Room itself was well equipped and had plenty of room for a family of 3. The beds are super comfortable, we had great night sleep daily. The air conditioning is also great, the room was cleaned daily by lovely ladies and everything was always stocked up such as tea, coffee & toiletries and fresh towels provided. However, the pool towels can only be replaced every Monday, Wednesday & Friday which wasn't a huge issue as we did bring spare. Also if you require a late checkout make sure to arrange this beforehand, perhaps via email or telephone. Unfortunately we had issue with this due to miscommunication but the duty manager was very helpful and sorted this out for us very quickly and we were able to enjoy our last day. Overall we are very pleased with our stay and we hope to come back in the future. Thank you to everyone at the hotel!
번역