스피릿 마운틴 덜루스(Duluth Inn & Suites Near Spirit Mountain)

We arrived at 6pm and our room was not ready yet. When we finally got our room, the door did not lock.

Staff was friendly, but hotel is very run down. It worked for the one night stay we were in town for, however would not stay at this hotel again.

Came up for Bentleyville and really appreciated the shuttle. Kids always enjoy the continental breakfast to pick their own items. Perfect for the budget family outing.

The parking lot was easy to maneuver in, it’s close to a gas station. The pool was warm, but the bathroom was out of order in the pool area.

When we checked in the attendant ran my debit card and and the room she was trying to check us into said it wasn’t available so she had to run my debit again. So now my debit card is holding money for the first charge and I wasn’t able to use that money till it dropped off 3 days later. ☹️. I was very unhappy about this, this was a lot of $ to hold when it was their mistake.

A member of staff opened my room without knocking at 7:30 AM. My husband left for work while I was still asleep and was not able to re-lock the door. I was alone and felt unsafe. I quickly packed up and checked out shortly after.

One of the reasons we chose the hotel was the worst feature when we arrived. I'm not sure the pool was even legal ro have open

Hot tub heater was broken which we weren’t informed of until we got in the luke warm water and asked front desk. Railroad track right next to the hotel so a train woke us up twice. However clean rooms and the BEST breakfast selection I have ever seen at a hotel!

We were told that we needed to call at 3:00 to see if our room was cleaned! Arrived at 4:30 on Thursday and she still wasn’t sure if it had been cleaned. We and many other relatives were staying there. The check in line on Friday at 3:00 was out the door and many were told their rooms weren’t ready. The wedding was at 5:00, so many cut it close. At one time we had 12 people in our room getting dressed because they didn’t get their rooms until later! Ice maker on our floor was broken. Have never been to a hotel room that had a check list to fill out to ask for maintenance!! The few employees we saw were not dressed appropriately to represent a hotel. Pool was also closed. Don’t know if I’d go back there? Breakfast was decent but had run out of items.