프라토 홈스테이

체크인이 좋지 않았습니다. 객실 요금을 선불로 지불했음에도 불구하고 체크인 시 그들은 나에게 다시 요금을 청구하려고 했고 무엇보다도 객실 요금이 내가 예약한 것의 두 배였습니다. 그들은 제가 증거 자료를 제출한 후에만 선불 결제를 했다는 사실을 인정했습니다(예약 내역 인쇄). 결국 나는 그들이 나를 같은 이름을 가진 다른 고객으로 착각했다는 말을 들었습니다. 매우 불편한 경험이었습니다. 하지만 공평하게 말하자면, 제가 머무는 동안 직원들은 모두 매우 친절했습니다.

This hotel was booked by a company I am working for, so I am sure it was booked purely on price as we were quite a large party. I understand that any business coming out of lockdown has a hard job on its hands, but on entering my room, I did feel it was necessary to wipe everything down with disinfectant wipes as everything was quite dusty. Some of my colleagues were unhappy with the cleanliness of their rooms. Following my initial clean down, my room was tidied daily. Wifi is poor, except in reception which has nowhere to sit and work, so if you are here on business, you don’t have any privacy to get work done. Continental breakfast is okay, but I cannot think of anything good to say about the cooked food, except that I have lost weight because I have not eaten very much. We are not allowed out of our bubble, so we have not been allowed to eat elsewhere, but if you can, I would. I have been served undercooked pasta five nights in a row, which tastes of salt, then meat and fried potatoes, which again tastes like it has been preserved in salt. Day 5 and the vegetarians in our group are stiil being served meat which could be considered quite funny, but they were not impressed. Although the staff are very apologetic, it is then replaced somewhat later with a greasy omelette which looks extremely unappetising and lonely on its plate but the soup is okay. They didn't have any sauces or gravy to serve with the food at the beginning of the week so the food tasted very over cooked, salty and dry, but we did get gravy this evening, so it has improved a little. I have been craving some vegetables with my dinner but greasy Salty eggplant is the only option. Oddly, mixed veg is served at breakfast. They dont really understand dietary requirements, so if you are ceoliac, best not chance it. I maybe doing the catering staff a dis-service, because they may have been drafted in from a different occupation, like myself and just doing their best in difficult circumstances. Catering is clearly not their forte. Everyone seems friendly enough.

이것은 실제로 4-star 호텔이 될 수 없습니다. 최대 3 성급 .. 시설이 오래되고 잘 관리되지 않습니다. 차고는 서비스가 중단되어 매우 불편했습니다. 나는 추가 비용없이 개를 환영한다는 점에 감사했습니다. 그러나 여전히 밤에 100유로에 더 높은 수준을 기대할 것입니다. 방에서 냄새가 너무 심했어요. 가스나 시체처럼. 욕실은 오래되었고 잘 관리되지 않았으며 아침 식사는 4 성급 호텔에 충분하지 않았습니다.

We chose this Hotel from the reviews and proximity to our next morning appointment. The reception was excellent, with all the safety measures adopted. The rooms are large and with the comforts expected for the amount paid. All clean and well-kept and, even if it needs a newer interior decoration, we enjoyed it.