스메타나 호텔(The Mozart Prague)

性價比很一般，洗手間沒有放化粧品的地方很不方便，沒有護髮素，房間小，床特別特別軟不太舒服，很一般，位置可以，出門就是河，離大橋還挺近，就是房間沒有看出來設計感能夠排名第一

超級滿意超級意外的一次酒店預訂 地理位置極佳，所有景點步行可達～房間視野太好了，每天醒來就能看到布拉格城堡、查理大橋～窗户全部能打開，傍晚開窗吹吹風，看到落日餘暉落在河畔旁，太美了～每天玩一會兒就要回房間躺一會兒哈哈～ 歐洲的房間都不大，這個房間大小也超預期～ 前台和管家的服務態度都超級棒，幫我處理所有的行李並且認真講解每一項～ 這次歐洲的最後一站，幸福圓滿！以後再來布拉格都會住這裏！我一定還會回來的！

很少評價酒店，不過不得不説對莫扎特酒店的喜愛，首先，它在布拉格老城區的河邊，走幾步就到查理大橋，入住的時候，前台Azar阿塞拜疆小夥非常熱情，給我們升級了湖景房，還介紹了一堆布拉格的風景，每個員工見到都會主動跟我們打招呼，早餐20歐包含了自助加點單，非常豐富，比維也納吃的brunch 好太多了，禮賓的Allan是位老紳士，當我要找當天晚上的餐廳，他拉我到中庭的花園坐下來一個個説，中間來了2批人問我們要不要來杯咖啡，打了好幾個電話，因為是公眾假期，好的餐廳都滿，最後他推薦了一個可以近距離看查理大橋的湖景户外餐廳，Google 和TripAdvisor 評價都不錯，餐廳6點開門，但是我們7點要去其他地方辦事，他和餐廳商量讓我們5點45就進去，總之，一切太滿意了，以後有機會去布拉格，還住這裏

酒店如果訂套房可能比較空洞，性價比不高，但這家酒店點位早餐絕對無敵

Highly not recommend for staying this hotel when paying high room rates. Worst experience I ever try in 5 stars hotel. No air-conditioning and ventilation in the room, no one reply when I request for change to higher floor room and poor English for the front desk staff. My gf got sick when she staying in the hotel due to worst ventilation and no air-conditioning in the room. Moreover, the hotel can not provide king bed facilities. The hotel uses two twin beds combined as king bed and provide two twin bed blanket for king bed customers.😭😡It is very non sense. When I request for king bed size blanket, no staff can understand what I am asking. Also, when you pay for reservation, the hotel don’t have cancellation refund policy as we know that world known 5 stars brand hotel can refund the charge when cancellation booking before 24hours than your staying. Only pros of the hotel is great environment in the hotel and friendly concierge staff…. Not worth for staying in this hotel for paying 350-400 euro dollars🥲🥲. Very terrible experience.

One of the best choice in Prague. Nice and friendly hospitality.

酒店位置非常好，不錯

Nice hotel 🏨

We were disappointed with our bathroom (for the price), which badly needed to be updated and retiled. I had no appreciated that the room was located on the ground floor with little natural light. I had to ask staff to clean the bedroom floor, which was gritty underfoot. An overhead lamp in the bathroom needed to be replaced. The worst experience was dinner in the terrace (a lovely setting). It took an hour an a half to be served, and we were one of two tables that evening! The serving staff tried to blame a new computer system for having failed to let the chef know of our orders.....if the servers had paid the slightest attention to us, they would have known straight away that we sat there for a very long time before being served anything. An expensive hotel that did not meet our expectations.