EA 호텔 포플러스(EA Hotel Populus)

Очень неприятный персонал, хамят, путают резервацию и даже не извиняются , больше никогда сюда не приеду и другим не советую!!!!жесть ,всё настроение испортили.Хотели договориться взять хотя бы стул из столовой и в этом отказали, не рекомендую.

Awfully expensive for what the room looked like. 4 star price in a 2 star hotel. There were other guests in the hotel playing loud music, luckily far enough from our room so we got the chance to sleep well. Sorry guys, maybe this was an exception with the price and all, but not booking again. Staff was ok, friendly, tiny breakfast offered in the morning, but that’s it.

Friendly staff and clean room. Normal breakfast.

When we arrived we was approached by a man working at reception he was very rude and said we had to pay 500 Czech Coruna For city tax which the website stated it was only 200 when we asked him about this he said that the prices changed yesterday which we found hard to believe the next following days we was dealt with another man who was a bit politer but couldn’t put a smile on his face, on the last day before we left we went to check out and was told we didn’t needed to pay the hotel accommodation which we paid on the first day This was very odd because I’ve never been to a hotel which would even let you pay on the last day anyway he made us show him loads of evidence that we have paid and we just thought it was very odd as this was the same man that asks for the 500 and we felt like he was just keeping it to himself, we didn’t even get an apology afterwards all he told us was okay then and then pointed towards the door we found our stay at this particular EA hotel very unaccommodating

The hotel looked closed when we arrived, and our hotel room was dirty. The walls were very thin, and we could hear EVERYTHING our neighbors did (like opening a can) Breakfast wasn’t vert good and there was no hand sanatizer available . Overall the hotel just looked a bit rundown and dirty. The only good thing, was the friendly staff, at the reception at arrival and check out

Very helpful staff. Very friendly and tried to help in every situation. But no transport to airport had to call taxi. Could do with lick of paint in bedrooms.

First of all , Hotel is too far from city center . Secondly, Hotel is on maain road where traffic sound was horrible. I couldn't sleep properly from 06 am morning. Overall experience was bad.

The staff is very pleasant and the check-in and check-out were easy. Some information could be shared more clearly, f.e. that there is 100CZK per day parking fee. The room was large but in general the hotel could do with a revamp. The bathroom especially as there was a bit of smell (which seemed to disappear after some time - or we just got used to it). The breakfast was OK but I would appreciate wider choice. We stayed there for two nights and I would not know what else to have the third day for breakfast. Overall OK for short term stay - but not for romantic gateways.

I’ve been in hotels all over America & in over 40 other countries. This hotel is definitely in top 5 worst hotels I’ve ever stayed over the past 40+ years. I stayed at this hotel for 8 nights. Reception staff are rude, miserable & unprofessional. They don’t great guests, they never say hello to guests when you walk by them, they dress like slobs (jeans & t-shirts with no name badges, and they always look extremely unhappy). Also, none of the hotel staff wears face masks which is required by Czech law. They have big lobby/reception area with nice seating area but they never turn on any lights, so the whole lobby area is pitch dark. It always looks like the hotel is shut down, especially since they also never turn on the hotel’s outside signage at night. They only have wifi in lobby/reception area. Mattresses are like sleeping on boards. Horrible very little lighting in rooms. The bathtub is only big enough for a 10- year old child. Sitting in the lobby area for few hours everyday ( to use internet), I witnessed hotel staff on several occasions coughing & sneezing without covering their mouths and/noses. Housekeeping leaves huge bags of trash sitting in the lobby area for a few hours at a time. Housekeeping leaves the housekeeping carts & mops and buckets sitting in the hallways for hours at a time (when they aren’t even cleaning rooms in that particular hallway. This hotel isn’t convenient to anything. There’s one grocery store about 350 meters from the hotel. But not near restaurants, shops, or public transport. You have to walk 1.6 kilometers/1 mile to the nearest tram stop. The only redeeming thing was the bathtub/shower had good hot water & water pressure. Lastly, check out time is 10:00 am, which is absurd!