호텔 소버린(Hotel Sovereign)

일반적으로 불행히도 매우 즐거운 숙박은 아닙니다. 호텔 전체에 에어컨이 없습니다. 내 방에서도 와이파이가 안 터졌다. 아주 약한 신호였다. 직원들은 매우 친절했고 가능한 한 많이 도와주려고 노력했습니다. 나는 직원을 좋아했지만 불행히도 호텔은 아닙니다.

호텔에서 체크아웃 후 관광세를 내라고 했습니다. 체크인 시 또는 전자 예약 시 언급되지 않았습니다. 큰 문제는 아니지만 어쨌든- 불쾌한 놀라움. 이런 것들은 미리 말해야 합니다.

Best Location

사진과 등급에 속지 마십시오. 우리는 24.7.22에 도착했고 거리에 겸손한 단일 문이 인사했습니다. 이 호텔은 확실히 4성급에서 기대할 수 있는 것이 아닙니다. 방 카펫이 더럽고 얼룩져 있습니다. 나는 아무 소용이없는 TV를 켜려고했다. 리셉션에 질문했을 때 "평면 TV"를 광고하더라도 모든 방에 TV가 없다고 들었습니다. 확실히 TV가 있는 것은 사실입니다. 그들은 단지 작동하지 않습니다. 사진과 같이 방에서 조명 플러그가 부러졌습니다. 나는 감히 그것을 켜려고하지 않았다. 내 열쇠는 방에서 꺼내졌고 리셉션에 다시 질문했을 때 나는 이것을 한 사람이 "하우스 키핑"이라고 들었습니다! 키 카드를 분실했다고 생각했다면 요금이 청구되었을까요? 하우스키핑은 왜 방에서 키를 가져가나요? 나는 우리 방의 일부 사진을 첨부했습니다. 직접 확인하십시오. 호스텔 수준 이상의 것을 원한다면 진지하게 피하십시오. 내가 머물렀던 최악의 4 성급 호텔

Hotel Sovereign은 아름다운 인테리어, 훌륭한 위치, 친절한 직원 및 훌륭한 아침 식사를 제공하는 매우 쾌적한 호텔입니다. 그러나 호텔의 모든 것이 그렇게 좋지는 않습니다. 방 청소는 매우 나빴습니다 (우리 침대 시트는 전혀 변경되지 않음), 샤워 상태는 좋지 않으며 깔개는 매우 더러웠습니다. 호텔 "체육관"도 장비가 거의 없었기 때문에 매우 실망 스러웠습니다. 단지 몇 개의 거울이있는 단순한 방이었습니다. 전반적으로 호텔은 지불한 가격만큼 가치가 있지만 완벽하지는 않습니다.

My stay was quite a long time ago but I never gave a proper review. In retrospect, I want to say the staff at this hotel were some of the best I’ve encountered anywhere in Europe (and I’ve been in most European countries). They were welcoming, professional, kind, polite, and very helpful in every way. They made my stay very pleasant, even delivering a tray of complimentary cookies to my room for Christmas. I’ve never experienced anything quite like that during the holidays anywhere else.(I didn’t eat the cookies but I found it a kind and lovely gesture). The management of this hotel should be proud to have such wonderful staff.

I stayed there for five nights for a business trip. This is definitely not a 4-star hotel. On the first night I arrived I realized that there was no hot water in the shower. When I called the reception to tell them about it they informed me that I need to let the water run for 10 minutes (!) and that the hot water will come. Indeed the water was hot after 15 minutes! Also the ventilator/air conditioning seems to be broken because it made a very loud sound which made it impossible to sleep. I even recorded it to explain the issue to the person at the reception since they weren’t very fluent in English. The lady then informed me that this is how it sounds because it’s old. As for the breakfast it’s really poor and doesn’t even have eggs. I asked for the person in the breakfast area for some eggs and she didn’t speak English - at all. The room was old, did not feel very clean (photos attached). In general I wouldn’t never stay there again there are numerous 4 or even 5 star hotels for the same price in Prague right now.

The positive: Its ok, and its VERY near the train station. Breakfast is ok, plenty of options The negatives: Not a 4 star hotel at all. The remote control looked like someone vomited on it...ages ago The TV didnt work for 99.99% of stations. Oddly enough for the time thats in it, the ONLY working station was a russian state News station, which of course had as its main story....celebrations of March 1st in the russian countryside...nothing else is going on in the world at the moment it seems..... The room had a really annoying flashing red light on the door handle When I spoke with reception n checkout, the very friendly but ultimately unhelpful lady told me, we know the tv is broken and the remote is dirty, but she can do nothing...its her manager would have to deal with and wouldnt start for 2 hrs...nothing she could do.

Hotel Sovereign in Prague bills itself as a 4 star hotel. I’d have to disagree with that to an extent. The staff are very friendly, the location is five star with its proximity to the square and transportation. The breakfast buffet is nice with a good selection to choose from. The rooms however are disappointing. When we checked in we were given a room that was nice and looked to be recently renovated with no carpet (which was nice) the shower was a big problem though as it filled with water and barely drained. The tv was probably the smallest tv I had ever seen in a hotel and it didn’t even work. So with these issues I requested a different room. We apparently got an older room during the change, the shower had the exact same problem with drainage and the television was just as small and did not get any channel. There were stains on the carpet and by our room door and apparently the walls looked dirty as well. It was very disappointing but we decided to stick it out due to the location. I asked about the tv not working and they stated they were having someone come by to fix all the problems that were causing the tv’s at the hotel to not get reception. We were there 10 days and the tv was never fixed and the shower was a problem every night. All in all I give the Hotel Sovereign 2/5 stars only because of the proximity to everything. If you are looking for convenience this is a good choice, but if you are looking for overall comfort and expectations of a 4 star hotel go elsewhere.