험프 백패커스(MAD Monkey East Side)

It was a great place. The location was perfect and in city center. Not so far from shops and restaurants.

The reception staff were so kind and it was a pleasant space because they always kept their hygiene clean

Lucky to find out that check in can be done pretty late as I had a late arrival (around 9 pm I’ve just landed). People are friendly and helpful. Grateful for lending me the adapter to charge my phone.

We stayed at this hostel because it was the cheapest Sydney option at the time and we were waiting for repatriation flights, and we were pleasantly surprised. It is easy to pick apart hostels these days, and there were definitely a few things that could have used some attention, but I feel that we got excellent value for our money and that is what matters to me at the end of the day. We had wifi, hot showers, and were given beds in the same dorm even though we arrived at the height of Easter weekend. We got what we paid for.

It wasn't a good experience, the only good thing was the friendly receptionist when I arrived and the kitchen that was clean and full equipped, but the rooms were dirty and smelled terrible, toilets were always wet and the worst was that as on January 1st they don't work, which is logical, they locked the kitchen! I couldn't have breakfast and I had to do the check out without taking my belongings. There was a phone number for emergencies, I called and the girl who answered said "I'm not at the hostel", which was obvious, that's why I was calling, and then she hang out. I went back a few times during the day until I found someone cleaning the kitchen and I could take my things.

The location is great. Very close to King Cross station. The staff are friendly. I also like free luggage storage. But the place stinks. The Wi-Fi sucks. I mean good Wi-Fi is like the baseline a hostel should have and you fail. There are not enough bathrooms. People have to queue up to get into a bathroom(which combines toilet and shower together, so if you want to pee, you have to wait for people to finish showering).