포르토 Souvenirs Baixa 근처 호텔

위치, 청결도, 시설 모든면에서 최고였습니다! 가격대비 아주 훌륭한 숙소입니다. 주인분도 친절해요~

렐루서점, 빅토리아 전망대등 접근이 용이하고 조용하고 쾌적함... 근처에 한식당 Sik Tak, 로칼샵이 있어서 도보이동중 소소한 즐거움을 더 함. 서비스 청결도 우수함....

They were responsive to my emails prior to my arrival. My flight was delayed in Porto and arrived around 1 am when there was a staff waiting for me upon arrival (24 reception). I'd say the room was enough for me, essentials were provided such as shampoo, and body wash. The room is cleaned every day. The hotel is quite a walk from the old town though (20-30mins), and going back it is a really steepy hill so I'd advise to wear comfy shoes if you're walking to/from the hotel. Although there is a bus stop nearby and Ubers are relatively cheap. Breakfast wise- there is no hot food but you get your bread, fruit, yoghurt (continental breakfast). The staff were very helpful during my stay- very hospitable!! i would book again here to stay if I was in Porto.

The treatment I received at this hostel was despicable, unreasonable and hostile. My flight was delayed for 5 hours and whilst in airport I received a very encouraging email from 'so cool' explaining reception closes at 9pm and if I haven't checked in by then I would have to wait to the morning. Having found somewhere else to stay for that night, I turned up at this hostel the next morning, the rigid lady at reception simply wasn't interested or concerned in the least of my predicament and informed me I was a ”no show” and my room was gone for the whole 3 nights I'd booked. I asked for a partial refund for the further 2 nights as I was now having to find somewhere else to stay and would have to pay top price, she was not interested to know this and told me there would be no refund and no room. Whilst I understand policies are policies I think a bit of allowance for unforeseen circumstances wouldn't go amiss. I had no control of my flight being delayed and had I not received the welcome text reminding me of reception opening hours I would have thought twice about contacting them, their communication was confusing and had mixed messages. More unforgivably is the attitude of the manager even when she knew I had nowhere to go and would need the partial refund to secure alternative accomodation, she was not losing any money and had sold my bed twice. I have used *********** for years to book hostels and I have never received such harsh heartless treatment. Whilst I get business is business, there's more to life than a computer database and rigid rules that don't allow for unforeseen circumstances. The rigid lady tried to tell me it was *********** who cancelled me but this was just a lie,. Thankfully the 'hostel Rosalina' saved my bacon and were a fantastic contrast to ”so cool's awful treatment. The receptionist was wonderful and helpful and her friendliness reassured me Porto was not full of heartless money grabbing robots. Avoid this hostel if you're not going to be there for 9pm or you have any chance of a flight delay. .

Sehr gutes Hotel, freundliches Personal, Rezeption 24h besetzt. Das Frühstücksbüffet ist gut, Auswahl an Speisen ist nicht groß, aber sehr lecker. Man hat auch die Möglichkeit zu Mittag günstig zu essen. Unser Zimmer war auf der Straßenseite, daher etwas laut.

호텔은 넓고 TV를 볼 수 있는 방이 있고 일할 수 있다면 조용히 할 수 있다면 와이파이 잘 안 되는데 매번 우리가 일하는 사용이 끊어졌습니다. 객실은 깨끗하고 소리는 그리 많지 않았으며 조용히 일할 수있었습니다. 첫날 우리는 호텔 사람들과 물에 불편을 겪었지만 처음에는 리셉션 직원이 친절하지 않았지만 수정 될 수있는 문제였습니다. 우리 방과 호텔로 물을 보냈습니다. 매우 편안하고 편안합니다.

비행기가 지연되어 늦게 도착해야했습니다. 나는 미소로 아침 2시에 환영 받았다. 서비스는 훌륭했습니다. 방은 아름답고 매우 깨끗했고 아침 식사는 맛있었습니다. 전반적으로 훌륭한 경험.