We arrived about 4pm from Seattle and check in was difficult due to a long line signing in to use the soaking pool, after checking in we got to our room and the noise from the soaking pool was overwhelming. Our room had a window looking out and people were shoulder to shoulder and drinking alcohol, it seemed like a regular thing. Loud voices and laughter are ok at a restaurant , party, public park etc but we should have been warned or given a choice of rooms that the “relaxing soaking pool “ is a party. This went on most of the day when the soaking pool is open to the public (10:00am-6:30pm) and didn’t relent until almost 10:00pm. Ironically there’s a sign outside the window looking down on the pool “Hotel Guests only Quiet Please” Clearly no one was respecting this as the pool is very loud and people were touring the hallways that lead to the rooms , also drinking and speaking in loud voices. The final morning (a Monday ) they began cleaning the pool at 6:00am (must be a huge chore after the high volume usage over the weekend) and then the toilet back up and flooded the bathroom.
The peace and quiet of the soaking pool is one of the big reasons we have been back here a half dozen times, we felt the hotel is not encouraging respectful voices in the pool or hallways adjacent to guest rooms. We lived near here when the hotel was developed , and raised our kids going to see a movie and take a soak. Unfortunately it’s time to move on.
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