킴튼 호텔 빈티지 포트랜드(Kimpton Hotel Vintage Portland)

體驗感非常差的一家酒店，首先對攜程給予的四星存在很大質疑，拖鞋沒有説用完了，台盆的熱水籠頭沒有水，淋浴房小的象個鴿子籠，進門一股難聞的怪味，更讓人汗顏的是第二天早晨去酒店指定餐廳吃早餐被告知後廚設備壞了不提供早餐，這語氣一點歉意都沒有彷彿是理所當然的，原來是準備住二天酒店但立馬決定第二天換酒店了，這種酒店在國內最多三星，服務和配套都很爛，希望攜程以後提升一下對酒店的品控不要一味聽代理怎麼説。

This property is so unique! My friend from Portland recommended this hotel as we were trying to get home to Eugene from Chicago during the ice storm. What a find! Everyone was so accommodating. The GM, George, personally made sure we were not forgotten when we showed up for our reservation 2 hours early. I sipped hot cocoa in the lobby, then Noah checked us in and informed us about complimentary wine from 5-6. We played shuffleboard then had a lovely dinner at the hotel’s restaurant. It took us 2 extra days to complete our trip to Eugene but this was definitely the best experience we could have possibly had. A&J❤️

I generally enjoyed the hotel. I was disappointed that my room wasn't cleaned when I left for the day. Not sure if you need to request it if you want your room cleaned, but no one told me that. Thank you

The staff were amazing. We loved our room. There was a passionfruit(?or similar?) smell in the room and sheets when we first arrived that was mild and very pleasant. Best hotel stay I've had in a while.

Everything about our stay was great except for the bed. It was so uncomfortable that we cut our trip short and went home to sleep in our own bed instead of staying the second night of our reservation.

The trans woman at the front desk was not friendly nor welcoming. From the beginning there was an attitude before I even gave her my credit card. Second there was no one to open the door and take my bags which is what I expected from since this is what the Hotel Kimpton Monaco in Seattle does and has treatment similar to royalty. My room was the higher end spa room and the room only had 1 robe so my partner didn’t have one and it from my experience at the front desk I was turned off by that already. The kimpton in Seattle not only had two robes but slippers and expected the same amenities. This kimpton left very much to be desired. There was a child above our room having a meltdown screaming and stoping around early in the morning which was triggering to me a disabled veteran with ptsd so that was not a great experience for me to have to endure while on my anniversary. While I get that family’s may come to the hotel I feel like if they have an unruly child they should at least have been not been right underneath someone from the looks of it the hotel was not busy Friday night. -Kris

The hotel has an extremely welcoming staff. Noah, the front desk manager, was especially exceptional. The downtown location is very convenient to key points across the city. The rooms also have a nice design.

The valet pricing and service (I declined and self parked for less than half), the front desk check staff was / is condescending - apparently straight and white are taboo in Portland. The area seemed unsafe, and I'm from LA which is sub par as well. It would have been better to stay by the airport.

This property & services are getting raggedy. I used to stay here often in 2017-2020 but since coming back it's not worth the money. I rented a suite I've had lots of times before, room has photos of a full wet bar, bar seating, large dining room table, only to be given some kind of smaller jr. suite for a premium suite price. Manager was condescending to me saying all the rooms have the same amenities, but I have eyes, I can see there's no wet bar with sink, bar seating or full dining room table that seats 6 people. Room has a faint, weird sweet stink to it...like the smell of someone drinking a lot of daiquiris, throwing them up on the carpet, and it was just cleaned 2 hours ago. The heater is crazy loud when it starts up, so we are just going without. Random guys fighting and yelling down on the street - no surprise there's at least 15 houseless folk along side either area of the hotel. Drawers old and warped that won't shut all the way. No big deal, just not premium vibes like the cost of the room would imply. This is an old building that hasn't been updated, surrounded by high/drunk houseless people and their bodily refuse, with rude, unhelpful staff that will literally try to gaslight you on what you paid for vs what you are getting.