샹틸리 온 더 베이(Chantillys on the Bay)

房間一般，陽台門壞的，打不開。窗子沒有安裝防蚊紗窗，瓦國夏季蟲子較多，沒有紗窗基本上窗子不用開了。前台服務很一般，而且經常沒有人，有事得自己到處找前台。總之體驗不好，感覺不值這個價。

Air conditioning!!! After 8 days of heat and fans, it was so nice to have air conditioning. I only stayed here for one night to catch an early morning flight so I didn't get to appreciate the full facilities. The entrance was nice, the dining area was great (including indoor and deck dining over the water. I even saw an eel from there during dinner. There was a pool. The tv played Foxtel sports (NRL, AFL that I saw for the homesick).

The location is good and the view from the rooms is beautiful. They all face the water. However, towels were dirty, I only managed to have one hot shower in 2 days - the rest were all cold, with no hot water all weekend. Food at the ‘bistro’ is very basic, still expensively priced, and not at all fresh. I’ve had better fruit salad from a can - which was $10. The pool is fine, small but was clean and warm.

This was our first stay at Chantilly's on the Bay. We had a late flight into Port Villa and we wanted two nights before we transferred to another island. We enjoyed our stay. Only 10-15 minutes from the airport and a convenient walk into the center of town. We had a lovely room overlooking the bay with a small kitchen. The breakfast at Tilly's was excellent and evening drinks and pizza on the water at the Banyan Beach Bar was great. We would stay again. My only negative was a door in the bathroom that hid the internal wall plumbing would not close and the lights in the bedroom were very dim

We had a few nights at Chantilly’s to settle in the city before heading out of town. The resort is clean and tidy with incredible views over the water. Sunsets are amazing. Nice and close to downtown Port Vila being an easy 15 min walk along the boardwalk. Highly recommend

Toilet filthy stained. No shower rose on arrival had to ask for one. Door lock was normal lock not good and inside secure bar broken. Outside door to balcony didn't lock to latch. TV was snow and one channel no sound told couldn't be fixed yet tv in reception area perfect. They didn't give me code to lock box and it's manual with key so not a number you make up hence I didn't use it. Keys kept falling off key chain and if you loose you pay. I made up my own so wouldn't loose. Housekeeping did best they could in not so maintained hotel. Pool photo deceptive it sits actually very exposed to diners reception and other conference amenities. No one used it that I saw. I like to go in pool but due to being so exposed I elected not too. Hotel needs some maintenance. Location good walkable distance to town. View across bay is as photos.

Pros Nice view Air con Good hot water (once I found the shut off valve) Cons Booked online, did not have booking when I arrived, showed confirmation email, told 'don't use online booking anymore' Hot water not turned on, unable to be troubleshooted by staff 'doesn't work sometimes' Very loud from around 0600 - street noise and staff talking + radio communications Phone in room doesn't work Wifi 'sometimes takes a day to connect' Sheets clean but general upkeep very poor, scummy bathrooms

This is a lovely hotel set in the harbour with amazing views. My room was well appointed and spacious and very clean- serviced daily. The restaurant has great food with a large menu. Staff are very friendly. If you want to go to Hideaway Island take a van- they are constantly on the road and the number plate has B on it We took a taxi one-way for 2500 vatu whereas the van only charge 200 vatu. The hotel is an easy walk to town

Credit Card Fraud. This August 2023 I traveled to Vanuatu to perform voluntary assistance to the dental/hospital in Port Villa. My patron booked and paid to stay at Chantill's via *******. On arrival, my credit card details was requested for any sundry charges, although there would be none as my patron was supporting my voluntary contribution to Vanuatu's health system. On departure my patron paid my sundry costs. My stay at Chantill's was pleasant, however irreversibly soured by their fraudulent behavior. On returning to Australia, I noted 2 addition nights accommodation charges totaling AU$460.55 applied to my credit card. After numerous communications between my patron, confirming the booking and stay had already been paid for. At this time Chantill's has not returned those total funds to my credit card. For me, this constitutes a form of International fraud or scam on behalf of Chantill's. With all the booking details and payments confirmed back to Chantill's, this can not be mistake or clerical error.