On the whole this is a lovely hotel but it has its good and bad points. Firstly the good! All the staff were super friendly but on occasion, some of the waiting staff particularly the restaurant at the pool were not unfortunately. Apologies for not getting names but the blonde haired girl at Coffee Corner was lovely and an ace at making a treleche!! The lovely dark haired bartender at the main bar was great and you can see he takes pride in his bar as it was always spotless! Also to mention, Danielle the customer service manager who noticed it was my birthday and was always asking if everything was ok. The rooms were fabulous, spacious and very clean, towels replenished daily and sheets changed during the stay. Food on the whole was pretty good although some days were better than others and I’d wholly recommend booking the a la carte restaurants during your stay, we tried the Sushi, the Italian and The grill restaurants and the were fantastic! The hotel surroundings were well maintained and gardens were amazing. The odd area was a little tired but nothing to speak of. The bad points….thankfully very few! Some of the buffet food was a little below par and meats were a bit tough and sometimes the labelling got a bit mixed up! On the whole there were always salads, pizza, breads etc. A lot of people let their kids loose on the buffet and obviously they are quite aware of food hygiene shall we say! Rooms could be a little noisy at night due to the entertainment but not a massive issue. Most definitely a family hotel, however the hotel is advertised as this so if you are travelling as a couple then just be mindful. I have to concur with other people and the usual sunbed wars do take place but this didn’t affect us. These are all just minor details though. On the whole I’d recommend the hotel, mostly to families. It is very well appointed, close to shops, bars and restaurants.
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