Booked 4 rooms, the morning of our arrival we even received an email from the hotel confiming for a 3rd time our reservation and that they were expecting us. Only for when we arrive to be told they didn't have ANY rooms for us and that we needed to see with 1) their chain which were absolutely unhelpful and 2) booking. We had to run around town last minute with a 3 year old trying to find another accommodation. I absolutely do not recommend and will never be staying at this hotel or any of the group ever again ! Ps: We bumped into another person who had the same problem as us a few days ago and they even tried to charge them the rooms anyway so this does not seem to be an isolated incident.
번역