손 산트 호르디(Son Sant Jordi Boutique House)

It is wonderful when a hotel can offer modern amenities without sacrificing old world charm. Son Sant Jordi did this. The grounds are beautiful and the family and staff very accommodating. They go out of their way to make you feel welcome and comfortable. The day we were leaving there was a street market and the hostess actually stopped me to give me advice and a map on the best way to avoid street closures.

Lovely family run hotel. Breakfast was great value for money. The owners were very friendly and always around to help with anything. Great location close to main restaurant squares. Had a great short break cycling trip with my son and went on some fantastic rides in the hills.

Birthday stay, 1 night, arrival in an incredibly cold "suite". Unfortunately we forgot a toiletry bag with an electric toothbrush in the bathroom. Only a few hours later we wrote an email which was never answered. We then rang and the lady on the phone was outrageously rude and said she hadn't read my email or found the toiletry bag. We were told to call back 1 day later at 9am. No reply, not even to another email. This hotel will never see us again.

There is not one thing that I could fault with this hotel. Staff couldn’t do enough for you, they were all so accommodating. The garden is a gem, stunningly beautiful, a perfect place to relax. Breakfast was served daily at your table, again couldn’t fault it. Spotlessly clean throughout. Perfect location, a few minutes walk into the town. And if you are a dog lover as we are, a little daily visit from Stella was lovely. I would highly recommend and definitely will be returning. Thank you Anna and your amazing team for making our holiday special 😊

A beautiful, family-run hotel in the heart of Pollensa Old Town. The garden is a peaceful oasis, the room was perfect and the breakfasts were delicious. The hotel has charm and style. The location provided easy access to all local amenities and the owners were kind and obliging. I really hope to go back sometime in the future.

Such a lovely place. A paradise in the city. Super friendly family running the hotel. We are coming back! Great breakfast. Their garden is beautiful. With fish and birds. A great experience.

Great family run hotel 5 minutes walk from the beautiful old town of Pollensa. Perfect location.Upgraded to one of their new apartments which was spacious & very clean. Staff couldnt be more helpful, tips on local places to see. Didnt eat in the restaurant. Would recommend for a quiet, stress free stay.

Booked a Junior Suite room on recommendation. Two days before the holiday, I was contacted by the owners to say an upgrade was available €20/night extra for the "Loft Attic" with private balcony. To say we were disappointed is an understatement. Over priced, over-rated and quite a bewildering owner (Anna?). I challenged her that the room we had was not as shown on the website. She harangued and shouted at me for a full 30 mins in the hotel foyer and said the pictures were being changed and it was "my fault". Further that " you English always want discount" I pointed out that was insulting as I was happy to pay for the room I was shown on the website, but not this poor ant-ridden faded student accommodation. Yes it has a private balcony. but that's the extent of the Special" nature of the room. Breakfast is adequate, pool is small and the whole place needs a serious overhaul. We left the day after and found a wonderful hotel in Puerto de Pollensa. BEWARE＞. The room was advertised with a "utility room" In essence this was a washing machine on the patio area: it was unsafe !!See photo : the socket front was sat on the washer with exposed wires on the wall socket. Terrace not cleaned the during our (short) stay. Bed was good. clean, bathroom was tiny. Advertised as having a bidet. When I asked Raquel where it was she answered..." what's a bidet?" Never again. (Ps.... pictures still the same on website.) Based on her reaction on the day, witnessed by many, Anna will contradict everything I said. I have no vested interest in leaving a justifiably bad review: she has an interest in trying to deny it. I paid the full rate for the days we stayed.

I am on day four of a six day visit to the hotel. From my arrival to Palma where the taxi driver organised by the hotel met me wi5 a smile, everything has been wonderful, check in was quick and easy, local information given to me and Raquel explained the keys and different entrances to the hotel. I was allocated room 4 , a beautiful room overlooking the garden. Large sized room with a good size bathroom and every need addressed. The beds are very comfortable and the linen of excellent quality. Tea making facilities, a mini fridge and all you could need. As it is so hot I asked for a fan and was given one immediately. The wifi I found a little slow but no problem, I was given a booster for the room and it is fantastic connection which allows me to work when needed. breakfast is in the garden, fresh produce, delicious yoghurts and fruit, all you can eat and cooked breakfast also if you wish. The staff are professional and friendly and nothing is too much trouble. Anna the owner is lovely, her sister Gemma is polite and so friendly and their two little dogs lovely and no annoyance at all. The garden is an oasis , clean well maintained pool, plenty of sun loungers, beds, swing seats, shelter from the sun. There is a summer house, with hot and cold water, drinks all laid out for guests.I am staying half board and the restaurant is very well managed by Eduardo and the food delicious. I highly recommend the warm goats cheese salad and lots more. It is situated in a quiet area but only a few minutes stroll from the main square. This is my first time to travel alone and so I would say I found the perfect place to do this. Guests are friendly also. I can not say one negative thing about this hotel, the staff or the place Poloenca a beautiful old town .