임페리얼 스완 호텔 앤 스위트 레이크랜드(Imperial Swan Hotel and Suites Lakeland)

With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful.

Overall positive experience. The hotel was very nice for the price. Room was nice enough. Microwave and fridge in room but no coffee maker. Had to go to the front desk to get a remote for the tv. We were there two nights and did not get maid service so I don’t know if we stayed longer if there would have been anyone that came by. Lots of restaurants close by as well.

Couldn’t get ahold of front desk. No one would answer phone. No one there for check out. Blankets are hard and worse than jail blankets. Place is old and run down. No ice machine anywhere. No cable. Trash bins full on every floor and yes we looked cause we looked for ice everywhere. Gym closed and pool empty.(no water) shampoo was half used. It’s expensive and other hotels with bad reps are way cheaper and better

Property is run down, dirty, and in desperate need of repairs. 1st room had broken shower. Staff was kind about moving us to a different room. It was very inexpensive, so I know not much can be expected.

Pretty decent place for the money compared to other places around Lakeland. Older facility, but no issues with the room at all. Pretty large facility, and I may have been the only one staying there. Internet was slow and no real amenities at the hotel. No management or representative in the building between 10 PM and 10 AM. Was a very quiet place to stay.

Terrible place. There is no staff from about 10 AM to 4 PM. If you have a problem you are out of luck. Would never stay there again. Lobby looks like a storage room and the place looks like it is about to close down.

Humid smell, leaking bathtub, no ice machine, no drinikng water, falure to make the rooms, no staff to assist, parking full of garbage, no breakfast, the building needs to be redone.

Liked nothing. Horrible experience. Could not breathe in the room. Very musty smell. Probably due to mold.

This place is simply a hotel in urgent need of a revamp, luckily it had operational elevators. Yet it was a last minute booking . Never again to this place unless a thorough overhaul is accomplished.