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숙소 답변: Dear Alessandro Garaffa,Thank you for taking the time to share your experience with us!We’re thrilled to hear that you enjoyed the breathtaking view from your room and the rich, delicious breakfast selection. Your kind words are greatly appreciated.At Grand Hotel Plovdiv, we believe that everyone deserves a good night’s sleep. Among the inevitable noise of the big city and sharing your stay with other guests, we take extra care to make sure you feel the peace and comfort of your own home. That’s why we provide some sleeping aids for free. For your next visit, please do not hesitate to contact the Guest Relations team for any assistance you might need.Best regards,Guest Relations Team

숙소 답변: Dear Guest User,Thank you for sharing your feedback with us!We’re delighted to hear that you enjoyed your stay and appreciated our well-equipped Spa Center Grand. It’s wonderful to know that our convenient location made exploring the city easy and enjoyable. Please be assured that had we been informed of any discomfort during your stay, we would have acted immediately to assist and resolve the issue. Your comments are valuable to us as we continuously strive to ensure the comfort and satisfaction of all our guests.Should you choose to stay with us again, please do not hesitate to contact our Guest Relations Team directly for any assistance or advice.Best regards,Guest Relations Team

숙소 답변: Dear Christian,Thank you for sharing your wonderful feedback! We are thrilled to hear that you found great value in your stay and that our services and accommodations exceeded your expectations. It’s always rewarding to know that our guests feel they received an exceptional experience. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable visit.Warm regards,Guest Relations Team

숙소 답변: Dear Aliosman Fikret,Thank you for taking the time to share your review with us.Here at Grand Hotel Plovdiv, we deeply care about the satisfaction of our guests, and we regret to know that your stay was less than perfect. The hotel has rooms with different layouts and designs, varying from modern to classic, and we are always happy to assist our guests with choosing one of their liking should we be informed about any inconvenience. If your travels bring you back to Plovdiv, please do not hesitate to contact them directly for anything we can do to make your stay more pleasant and memorable. Best regards,Guest Relations Team

숙소 답변: Dear Guest, Thank you for your positive review! We are delighted to hear that you enjoyed our welcoming atmosphere, comfortable rooms, and ideal location. Providing top-notch service is our priority, and we truly appreciate your kind words. We look forward to welcoming you back to Grand Hotel Plovdiv! Best regards, Guest Relations Team