소네스타 셀렉트 플레전트 힐(Sonesta Select Pleasant Hill)

프론트 직원의 태도는 보통 (개인)이지만, 태도가 좋은 서비스 직원도 있습니다. 완벽한 시설, 훌륭한 레이아웃, 가격은 높지만 방문할 가치가 있습니다.

극찬을 하려고 했는데, 겪은 일로 인해 보증금과 $10.03의 추가 요금을 돌려받을 수 없었습니다. 이번 여행은 동생의 죽음으로 인해 예정에 없던 예상치 못한 여행이었는데, 보증금을 돌려받지 못하는 것이 저에게는 괴로움입니다.

고속도로에 가깝습니다. 업그레이드하지 않으면 TV가 제한됩니다. 냉장고가 제대로 작동하지 않습니다. 온도 설정을 낮췄는데도 그 안에 있는 모든 물건을 얼렸습니다. 창문의 씰 파손으로 인해 창문이 더럽거나 안개가 꼈습니다.

이곳이 어떻게 그렇게 높은 평가를 받는지 잘 모르겠습니다. 좋은 경험도 아니고 끔찍한 경험도 아닙니다. 도로 소음이 많고 숙소 외부가 잘 관리되지 않았습니다. 대부분 무인입니다. 요금을 지불하면 바로 길 위에 더 많은 편의 시설을 갖춘 훨씬 더 좋은 장소에 머물 수 있습니다.

Our first room had a clogged sink. Hallways smell, I think this place has gone downhill. And now they charge for parking, which is only for small vehicles. Lots of stores, groceries and restaurants nearby though. There is breakfast but it’s extra

Great location :) staff was amazing however, we did have housekeeping knocking on our door hours before check out even though there was a do not disturb sign on our door and again 15 mins before check out even though the sign was still up.

A good value for a hotel stay. Easily measures up to be a better 3-star hotel. Pricing was competitive when utilizing a booking website. The main exceptions to its being superior in most categories were the low water pressure in the shower, the absence of a bathtub, and one of the two elevators being out of service. Entire hotel staff were friendly and professional, however.

Staff was very friendly and helpful, parking is up close and convenient and the grounds and room was very clean.

First room given had beds unmade and trash on desk. Second room had beds with no sheets and trash. Third room didn’t have accessible tub which had been requested on the website two weeks prior to our Christmas night arrival. We were distressed by these experiences. The front desk didn’t authorize any reimbursement. They did not have decaffeinated coffee in the room. Upon checkout they didn’t have coffee in the lobby.