I have stayed at this hotel since 2022. The new no slip mat around the pool is great. One life Guard in particular can be a bit over the top with regards towels. He asked me was I sitting at the pool when I asked for a towel. Our room was ok this time, glasses had lipstick on them still, not washed properly, the vent was full of dust in the bathroom, small shower head didnt work and the noise of furniture being moved about above during cleaning at 8am is ridiculous. I said it last time I was there too. You can hear everything above you. The food wasn't great this time either for breakfast. The pancake batter was disgusting the chef said it herself and the pouched eggs were added to the fryer to finish cooking them. The water wasn't hot enough, either were the fryers. We had the same chef all week. A really nice lady and made a lovely scramble egg tbf. The staff are always nice and friendly. I spoke with Christian about a late check out. He said, Around 3 but just check in the morning. Down I went the next mornjng and was told, only until 2 and its 30 euro. That's the first time that's ever happened here. Christian never mentioned a cost. So I asked can I put the bags in storage facility and at 3 can we use a room to shower. Absolutely, no problem said Silvia. I actually think the logic behind this is mad. The room was never cleaned until about 3 anyway so why dirty another room. Unfortunately this is my last stay at this hotel. I used to come here and feel so happy, lovely people, nice atmosphere and chilled and this time it still had nice people but the rest was below their standard. I wish you well Gold and to the staff who are nice, Gabrielle and Andrea and Joseu (spelling) all the best.
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