호텔 빌라스 세고비아 플라야 델 카르멘

Horrible. We booked 3 rooms in September for our trip Dec 27-Jan 5. We arrived at midnight and they claimed they had already given away all THREE rooms because hotels.ca canceled the reso. This was a lie. There was no such information sent to the person that booked the rooms and Hotels.ca said that reservation was not cancelled. The location did not even have a manger on duty to call! They squeezed us into one room for the night and tried to charge us!! The place clearly lied so they can sell the rooms for more money (their own website showed availability). They left us stranded and looking for a new place during new years week! DO NOT BOOK HERE! This location is not to be trusted.

Great location, steps away from more expensive hotels. Its private, and quiet. Few ppl walk by all day, you feel like youve reserved the whole pool area. Likely because the hotel only has a few rooms.. I counted about 12. Staff and service is great. The rooms are large, with a full kitchen, and very comfortable beds. The negatives: kitchen is not stocked with what you need, but staff did their best to provide it. Pigeons. Dont stand too close to the building edge. Roosters in the neighbourhood. Unless the price creeps up, inwould stay here again.