산도스 플라야카르 셀렉트 클럽(성인 전용) -(Select Club at Sandos Playacar All Inclusive - Adults Only Area)

The rooms really needs to refreshing. When I arrived to my room after checking in i noticed the handle to my first floor patio door was broken. The door could not be locked when left me feeling unsecure. When I called to the front desk I was told maintanence would arrive within 30 minutes to fix the door. Two hours later and after noone arrived I was had to walk back to main lobby to speak to a manager Luis who was great to deal with about the issue. He had someone to the room within the 30 minutes of speaking with me. They did not replace the handle, all they did was find a screw that would fit for the handle that would at least allow it to lock. Also there was an issue with the electrical breaker panel in the room. Something in the room caused the breaker to trip and would not reset. Again I called to get maintanence to the room to take care of the issue. It took them 45 minutes to get to the room but i had to leave while they were checking out the issue becasue of dinner reservations I made off the resort. Thankfully that was corrected when I returned. Due to these issues i request a change of room. The room i changed to was a second floor room but also had the patio handle broken. The food on the resort was quite bad especially the buffet. Luckily there was an omelett making station at the breakfast buffet in the lobby building for breakfast but I was to go off the resort for every other meal. We paid for an adults only area but it certainly was not an adults only area.

We paid extra for adults only. Here is the issue there is not really an adults-only area at Sandos. If I wanted to go on a family vacation, this is a good place, but to say adults-only is a stretch. The only quiet place was the adults-only area on the beach. The restaurants etc are not only for adults. Trying to enjoy a romantic dinner with kids running around the table beside you does not work. And kids were screaming in the room next to us for a few days. The management staff is terrible. We paid for a balcony and got a corner room with a small balcony surrounded by bushes on the first floor. We asked to change rooms and were told we could and should wait for another King to be available with a balcony the next day. We packed our bags, waited, and were given the EXACT SAME ROOM, a corner with no real balcony covered by bushes. So we stayed in our original room but lost a day for no reason. And then the manager would not speak to us, and the staff were rude. So we were resigne to having a room with no balcony, which we wanted because my wife had to work remotely. Here are the pros: the general staff on the grounds are very friendly. The food is excellent. The WiFi is good, and you can work remotely if needed. The grounds are unique, with lots of wildlife. The coffee from the Cupcake Cafe is great! We won't be going back to Sandos. If you want a nice family vacation or have a timeshare there, you will probably be OK. For a romantic adults-only vibe, I'd pass.

Grounds were nice Staff was very friendly However this is our 10th trip to Mexico and by far the worst food we have ever experienced:)

The grounds of this resort are beautiful. It's a massive property full of tropical jungle and the beach is spectacular. The rooms are dated and the food is average. But the beach makes up for it.

First room was awful, bathroom not working, noise from A/C, we requested to change, then, the new room was full of mosquitos, the trim was old and bad maintained, shower ceiling was falling off, grouts were dirty, door had missing screw, floor broken

We spent a week at Sandos and everything went perfectly. Adults only part is close to the beach and other amenities. There is a golf cart transportation if you want to go around.

Very nice clean beach at this clean and spacious resort. The room was clean . The food was good and the service was great. Quiet for us which is what we like and entertainment every evening. Appreciated the drinking water in room.

It was hard to get into the restaurants. It took us three nights to even be able to get a reservation.

Everything was amazing except for the food. Property needs to improve their restaurants and buffet we had an amazing time in Sandos except for the quality of the food