OYO 호텔 플라야 델 카르멘(OYO Hotel Playa Del Carmen)

The toom was fine but the bathroom drains smell really bad in both rooms we were in. Sewer smell.

Great staff and location! Very safe! The restaurant was amazing!

I really wanted to say good things about this place as it is very close to the beach and really good price. However, things that could be easily solved turned my stay to absolute horror. The bathroom has a terrible smell which takes over the room. The plastic cover over the shower outlet doesn't cover the hole fully. Just getting a large plastic cover for 20 pesos would've solved the smell from the pipes. The bathroom doesn't have any fan and the window doesn't fully open. This adds to the smell with humidity. Just a simple fan in the bathroom window would solve it easily. And the worst is the bugs in the toilet and the bathroom. The humidity and the open pipes add to the bugs which crawl all around your personal items in the bathroom. The bathrooms need to be cleaned with bleach. First night I couldn't even sleep. Second day, I left my room door open all day trying to get the bathroom dry up and cleaned the bathroom. But couldn't get rid of the bugs. Actually, the place is well located and the rooms are ok size. By putting ear plugs on, you can deal with the sound from outside. It's not even that expensive to fix the basics. I don't know why some simple care is not taken which the rooms can be really improved by spending less than one night's rate on them....

The reception was very warm and helpful

Nice restaurant attached

Will never stay here again but what do you expect for the price

I CAN NOT RECOMMEND THIS HOTEL UNTIL SOME IMPORTANT THINGS ARE REPAIRED. THE WINDOWS NEED SCREENS TO KEEP MOSQUITOS OUT. THERE WERE MOSQUITOS BITING ME AT NIGHT. THE BED WAS OLD AND MOLDY, VERY UNCOMFORTABLE.

Everything is how the pictures shows it.nice and pleasant stay really close to everything

The cleaning lady "Juanita" searched in my personal bags and stole from my belongings when she was "cleaning" the room. I recently decided to use a security camera for when I travel and I caught her doing that. After that I had to talk to the supervisor and ask for nobody to clean my room while I stayed there. The AC didn't work at night. It failed and shut off randomly very often and didn't allow me to turn it on again making the night extremely hot and uncomfortable. It woke me up like 15 times during my stay. The only good thing about this place was the location.