호텔 카리베 다이빙 리조트 플라야 델 카르멘(Vista Caribe)

El servicio por parte del recepcionista llamado Isaías fue muy grotesco El cuarto que nos asignaron olía demasiado a humedad El baño tenía fugas en la regadera No hay buena recepción de internet La calidad del agua es pésima El aire acondicionado no funciona bien

We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.

Old with lots of deferred maintenance Room had a bed & dresser. That’s it. No chairs. Pillows were flat No hot water, or took forever to get hot. Windows don’t close/lock, bugs bugs bugs 5 lightbulbs were broken Mosquitoes No floor mats in bathroom Water is rusty and smells Faucets and shower head rusty Pool area was dreary 3 pool lounges. All rusted and broken No umbrellas No shady so no one uses the pool for long Pool was murky TV didnt work for 4 days. Asked 7 different people to fix. Slow response from staff.

The hotel room was dirty, rust in the sink, mold in the fridge, the shower door was falling off, no water pressure, toilet wouldn't flush well. Also ******* charged me $58 per day, there was a sign outside advertising my room at $40 per day. The staff did their best but unless the hotel gets major maintenance I wouldn't recommend booking there.

This was a OK hotel. It is old and not fancy. All I wanted was a place to shower and sleep. Great location right on 5th Ave and very close to the beach. My friend had a updated nice room BUT it faced 5th Ave & she heard all the noise. I was in the back & heard nothing. I didn't care for the 3 flights of stairs but I got lots of exercise. Breakfast was OK, staff was nice. No hot water but it's like that in most of Mexico so I didn't expect it. It had a frig, microwave & a safe. Would probably stay again if I was looking for a cheaper place to stay.

Location is perfect, just few steps from the beach front. The hotel staff, front desk(Kevin & Angel) were both very accommodating, they provided us with a single burner, pot, pan and plates, so we could cook sometimes in our room. You're also on 5th avenue, so many shops and restaurants available if you're willing to walk. They also provided a couple of cute beach chair to us, every evening we used them to sit and relax on the beach. The cleaning lady was also very nice and cleans your room every day if you ask. Over all it was a good stay and we will go back. Disliked · The pool water was most of the time still and not filtered often!! They did filter them sometimes when they had scuba diving classes in there. Also a lot of dead leaves from the big tree hanging over the pool!! The showers at the pool were very good(better than the one in the room). At last and the worst was the internet speed, so slow and they said they couldn't help it. kept disconnecting in the living room and no connection in the bedroom(about 2-3 MBS.

So booking this hotel I had such low expectations based on all the reviews I'd read. Got to the hotel at 10am. Early check-in was not a problem. There was no help to bring bags in or up the stairs... Again I was prepared to hate my room but was pleasantly surprised. The room was lovely and spacious, Nice big bed, lounge area with a fridge and microwave. The bathroom was clean and had 2 little bars of soap and shampoo. I even bought my own air freshener as some people had complained the rooms smelt. My room didn't. Our balcony looking to the left you could see 5th avenue and to the right you saw the sea. The location was perfect. At night yes you could hear all the noise from 5th avenue, but by then I was so shattered that it didn't bother me and I fell asleep anyway. It was also good for people watching in the evening. The room was cleaned every day by Amelia. Yes they do use the pool for diving lessons. I saw this over the 2 weeks I was there, maybe I was lucky, but they never used it whilst I was in the pool or wanted to go in. I saw the pool being clean often and didn't have any problems letting my 4 year old use them. Yes the hotel does have its faults. If you're expecting a 5* hotel then this isn't the place for you. I enjoyed my stay here and would definitely use it again if I was to go back to this area. My room was clean, the hotel was central to everything. Taxi stand right outside, Walmart 5 minutes drive away. All the restaurants and shops you could want. The beach was less than a minute walk away. I won't say the hotel is perfect, yes it does have faults and some things need improvement. But I didn't go all that way on holiday to sit in a room and find all the faults. You're in Mexico if you want a big fancy hotel then be prepared to pay big money. There is a water cooler in the lobby, where you can fill your bottle. There is WiFi, spotty at times. I managed to get it in the living room and bedroom. Yes it was slow, but all I wanted was to check emails and WhatsApp messages. The staff were as helpful when they could. I requested a late check out which wasn't a problem. There is building work taking place on the same street. Wasn't impressed with the taxi drivers talking so loud early mornings. I expected the worse hoped for the best and was met half way Inbetween.

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El agua en baños es muy salada y el olor a caño es muy incómodo