마헤칼 비치 리조트(Mahekal Beach Front Resort & Spa)

휴식을 취하고 모험을 즐기기에 좋은 장소입니다. 원한다면 당근을 탐험하고 즐기는 마음의 모험에 동참할 수도 있습니다. 리조트는 해변 바로 옆에 있어 태양 아래에서 즐거운 시간을 보낼 수 있습니다.

여러 리조트를 가봤지만 지금까지 최악이었습니다. 직원과 서비스는 훌륭하지만 할 일이 없습니다. 레스토랑은 1개와 바 2개만 열려 있고 항상 영업을 하지 않아서 그리 편리하지는 않습니다. 또한 마을 바로 옆에 있어 누구나 해변과 리조트를 이용할 수 있습니다. 우리는 소녀 그룹이고 안전함을 느끼고 싶었고 밤 외에는 대부분 그렇게 합니다. 우리는 우리가 머물고 있는지, 방 번호가 무엇인지 묻는 소름 끼치는 사람들에게 괴롭힘을당했습니다. 나는 확실히 숙박이 지불한 금액만큼 가치가 있다고 생각하지 않습니다. 그들은 가능한 한 많은 금액을 지불하므로 이는 또 다른 실망스러운 요소입니다.

the rooms were sparkling clean and the staff was wonderful. the grounds were gorgeous. i had a weird experience at the spa where i was shorted on my 80 minute massage by almost half an hour but they made it up to me. when i went back for the additional 30 mins i booked a facial as well which to be completely honest was super overpriced and the guy used tissue paper to clean my face and put over my eyes etc. i didn't think that it was worth the $175 USD i paid for it plus i am canadian so with the exchange rate it cost more than a spectacular oxygen facial i could get here in Toronto. that was a bummer. the food was okay. sometimes delicious and sometimes not.

Let me start with the positive. The waitstaff and cleaning crew are amazing- pleasant and responsive. The property is pretty and the food is excellent for an all inclusive. This place fails with management and a total lack of customer service. We booked two beds, which I personally confirmed directly with the hotel a month ahead of time. When we arrived they told us that they only had a king and could switch it the next day. The resort was half empty so there is no excuse for this. Any simple thing requested at the front desk was met with a "no" and an attitude. As the owner of a travel business I can't express how big of an issue this is at this hotel- it makes for an unpleasant experience as you feel like you are pulling teeth for basic services. The extras that you allegedly get with ******* will be conveniently "unavailable"- again with the hotel at half capacity. The room smells of mold which suggests that they shut the AC down when not in use- I suspect the lack of "rooms" is because they rotate which ones they use. The outdoor shower was filthy- it hadn't been stepped in in many months. The small pool in area 9 was filthy- cloudy, dirty and without running water. This place has incredible potential but it just appears as if they are struggling financially or that the owners simply don't care. Disappointing.

Amazing place will definitely be coming back the room literally has the water washing up to the porch

We like the staff in particular - friendly and helpful and always professional The restaurants are excellent

I just give that one star for the staff kindness. Check in took 1 hour, there is NO VIP SERVICES included, Recieved a low quality room. Resort was not all inclusive even though when I booked it said all inclusive, I called ******* agent to cancel and change reservation and they said it’s not possible. No room upgrade. Had $ limitation on free dinner. No free drinks included, even water and sodas in room has charge. There were construction ongoing near my room and very noisy during day due to that . Shower had very low pressure water. I complained about shower and construction to front desk and they ignored my request. Such a waste of money, paid almost $ 3000 for 5 nights and didn’t get even $300 worth of services. I am frustrated because ******* didn’t help me on all these matters even though I am a Gold VIP Member. Please do your research before booking this place.

Peaceful, very close to downtown to walk to other restaurants, shops, and to the ferry. Staff was great.

Nice little resort which is self-contained. Food and staff were particularly good. Beach is small with limited seating area near the water but probably good in the non-peak season. All inclusive option seemed worth it if you’re going to eat in the hotel. Plenty of options in the surrounding town otherwise. Totally walkable. The only time you need transportation is for a tour.