카약 루나(Marquee Playa Hotel)

체크인은 실망스러웠습니다. 예약은 *******을 통해 전액 지불되었지만 보류 중이었습니다. ******* 지원팀에 도움을 요청하여 문제가 해결될 때까지 로비에서 30분 이상 기다렸습니다. 체크아웃은 매우 쉬웠습니다.

숙소는 저에게 완벽하게 배치되었습니다. 나는 파티를 좋아하고 Coco Bongo에서 한 블록, PDC의 파티 스트립에서 2-3 블록 떨어진 곳에 위치했습니다. 또한 해변에 접근할 수 있는 지역에 많은 레스토랑이 있습니다. 훌륭한 위치, 크고 넓고 깨끗한 객실을 갖춘 매우 현대적이고 세련된 디자인. 마찬가지로 소독합니다. 그리고 마지막으로 클럽과 가깝지만 소음에 신경쓰이지 않을 정도의 거리였습니다. 5/5

너무 많은 소음, 정말 나쁜 침대, 방에 냉장고 없음, 얼음 없음, 주차 금지,

We stayed at Marquee Playa for 3 nights. We re allowed to check in a few hours prior check in which made it convenient for us (no extra charge) Staff is super friendly! We had a suite on 3rd floor which was very spacious! Confortable bed but pillows were a bit too big or stiff. They could have at least pro posed a couple of free water bottles but instead we had a glass bottle of water they filled up (which of course we did not drink) Location is great, was a bit concerned with the noise since Coco Bongos is right in the corner but that was not an issue at all. The room has a noise canceling machine which we used. Hotel offers free breakfast at their sister hot Calixta which is a few steps right after crossing the street. We loved this service and had no issues walking over every morning. Their pool was cold and had no DJ or any service, which is a shame since is so pretty and had a nice view of the beach. Even if they do 1 night on a Saturday, I think it will attract their guests to use their rooftop facilities. We would definitely stay here again an it recommended Marquee Playa for your stay at Playa del Carmen!

We enjoyed the stay at Marquee Playa Hotel. - Large and clean rooms - wonderful rooftop pool area - friendly bilingual staff - great position one road back from thr walking street The only downside is the terrible continental breakfast you have to go to their sister hotel to have - we went once and preferred to forget it was included - waste of time

Very noisy hotel opposite coco bongos, which opens about 10 pm and goes on until 3 am. Lots of cars and bikes screeching around at all hours, and people gobbing off, don't expect to get any sleep. Could do with a refurb, lots of tatty elements in the room, cleaning of the room on request and just felt filthy all the time. Breakfast terrible. All in all don't bother, awful, would not recommend

Plain & simple. Very close to everything you may need. The only con is parking but there’s a few spots around the place

Staff was amazing! Maylee was so helpful, she came to our room to help us change Netflix to English and was helpful the entire time and always smiling! Rooftop pool is awesome location is great. We have a room facing coco bongos we thought it may be noisy it wasnt bad at all. Room was nice and clean location great. The only thing was breakfast at the other hotel was disappointing. Some days there was toast, yogurt or granola. Never all together at the same time. One day just granola no toast or yogurt. We brought our own yogurt the next day and then they didn’t have granola. One day no coffee. Just very basic and no consistent although the staff there was nice too.

This hotel has a great location. It is really convenient as it is near everything. Everyone who works at the front desk is really nice, specifically Jesus. He is super nice and would go an extra mile to help you and always greets you with a great smile. The room was clean and it has Apple TV do you can stream from your phone. Also, in case you are noise sensitive, they have ear plugs if needed. To me inside the room, I hardly hear the music from the clubs near by. Great place and stuff.