알렉상드르 갈라

교통과 액티비티에 가까운 좋은 호텔

Good service. Nice location. Rooms should be cleaner.

ya en cuanto llegamos nos dimos cuenta de lo mal que sería cuando la recepcionista después de explicarnos todo nos hace publicidad de un ******, luego al llegar a la habitación no teníamos cuna, cuando la pedimos y llegó, la colchoneta estaba súper sucia y al decírselo a la camarera, simplemente le dio la vuelta y le puso las sábanas, luego por la noche como a eso de las 23h escuchamos como en la zona de atrás del hotel tiraban botellas de cristal en el contenedor, vamos, qué descansar, lo que se dice descansar en este hotel poco, todo es ruidoso y eso de que es para niños y familia, para mí no lo fue, la zona de juego abre una hora al día, y ya si cuento la mala calidad del desayuno, es sin duda alguna, una estafa. Por cierto, las fotos están mejor de lo que realmente está el hotel, humedad en el baño, terrazas con mal aspecto y bastidores de las puertas dañados y el colchón encima con un agujero en el centro, dolor de espalda asegurado

Personal  muy amable instalaciones adecuadas para pasar unos días con niños.

Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.

Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent, Location walking distance to beach, shopping, restaurants. Management were very professional, polite, helpful. Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention. 35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need. Some major chain hotels in uk could do with a week holiday here to understand customer focus. Thank you I will return.

overal it was clean, great location and staf was very friendly no problem there, however must point few issues not much food choices very repetitive, tv exploaded in middle of the night sorted next day t bff tho but was not pleasant experince, 3days room not claned despite having “please clean my room sign” on the door and going out, getting to the room is not convinient, all rooms are with balcony but noone tells you prior booking your is on the ground with option to upgrade. at dinner time even water costs 2,50€ as thre is no jar or dispenser available.

Fabulous clean room, maybe offer more selection of teas. Friendly staff especially reception. Lovely clean pool area and everything easily accessible

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.