Hotel Best Tenerife

The best hotel for location and value in playa de las Americas. The food is always good and the staff are fab, been here many times and will continue to do so. There’s not many hotels where if your half board (which I recommend at this hotel ) you can change your evening meal to a lunch as long as you let reception know the night before. Lots of bars and restaurants within walking distance and the beach is 500m. All the buses stop here even the free bus to Siam Park/Mall. ⭐️⭐️⭐️⭐️

This is not a 4 star hotel. We decided to book this hotel as we like the location. We normally book La Siesta across the road but as this was more expensive we thought it would be better, but this was not the case. We were greeted lovely as we arrived just before the restaurant closed, and they offered us a meal, which was great. That was about it! We requested rooms together as we booked 2 rooms as we did not want to be split up. We were told that we couldn’t be accommodated as everyone can’t get what they want. That was at booking in. The hotel is dated and is in serious need of an update. All the furniture in the communal areas are shabby and dirty, with no style and nothing looks put together. The Eden project was pointless and dirty looking. The lifts made noises that we could hear in our rooms. The rooms were in serious need of an update. The flooring was worn or delaminating and all the furniture was chipped. The aircon was freezing and we needed the blankets as even when we turned it off, it still through out cold air. The pool area and bar was a joke. Self service bar was a shock, just helping yourself to alcohol was the most disgusting thing I have ever seen. There was no control and it appeared no one was watching who was getting drinks. It didn’t seem to matter if you were all inclusive of 15 years old, just help yourself!!! And apparently cocktails are a hotel speciality, as long as you can press a button on a machine. Again a joke. The pool area was disorganised and was full even before breakfast as there was a towel rush at 6am. We got out of the hotel as much as we could. We were close to the beach which helped. Hygiene procedures in the restaurant needed to be followed as they did not take care with raw and cooked meat. There were not enough chefs behind the hot plate to cook all that was on offer, so there were long waits, which probably accounted for the lack of food standards. However the only place that was run like clockwork was the restaurant and the staff in there, not the chefs who were grumpy, were fantastic. I would never book this hotel again, and I would discourage anyone I know from booking!