더 우드랜즈 인 언 어센드 호텔 컬렉션 멤버(The Woodlands Inn)

It's the second time to stay as close to customers, so far it's good and recommend.

El hotel es viejo y huele mal las paredes sucias no es el mismo que está en la aplicación, no hay arreglo de las habitaciones mientras pernoctas allí el desayuno es caro y malo no me quedaría más nunca en ese hotel, los colchones se sienten los resortes …

John- the shuttle driver was excellent. We love the woodlands. Skimpy on the pool towels. I went to the desk for towels for my kids and they wouldn’t give them to me, she said someone has to bring them. It took forever for someone to bring towels. They brought maybe 10 and there were twice that many people in the pool

Hotel was cold. From the elevator down the hallway and especially the room it was very cold. Seems like the heat was off in the entire hotel tower. It took several hours to get our room to a comfortable temperature. Also there was a strong cleaner smell that I found quite offensive, which we could still smell on our clothes the next day. Seems the staff while friendly were not trained. They had to call someone just to check us in. We spent the night but wouldn't go back.

This is a strange hotel. First, the hallway to the room was ice cold (it was a cold winter day. The room was ice cold as well, thermostat set to the absolute minimum, 50 degrees, heat off. It took an hour or so to feel any warmth at all in the room. One would have thought that the room would have been pre-warmed. Nope. The very long main hallway ends in a perpendicular hallway that leads to conference rooms and two restaurants: a Japanese restaurant and a brick oven pizzeria and bar combo. After many hours driving, we opted for a quick pizza. Not very appetizing. The room ended up being fairly comfortable and relatively quiet.

we liked the food options, very good, service in restaurants very good. New ownership caused a bad feeling this time very different from when we went a couple years ago. They turn off the heat on all rooms when not occupied, so when we were finally able to check in the room was freezing, took 3 hours to feel even confortable. There was hotel staff in the lobby yelling very bad words all could hear down the complete hallway!! We went to hear the band on a Sat. night, they were very good to listen and dance to, but we were meet upon entering and charged a $10 cover charg, they immediately said, new management what can we say! we never had to pay cover fee before! All I can say good is the shuttle driver was very nice, the room clean, very cold but clean. also the smell of the hotel upon entering and in all the hallways is not pleasant! We will not be going there real soon.

I will never stay at the Woodlands again. The noise from people in the hallway yelling at each other and from the club kept us up all night. The breakfast was subpar for the price that was paid. This hotel used to be a great hotel, but it has declined.

Overall it was pretty good. But it felt like the heat was turned off in the entire building except the restaurant. Everywhere you went it was like a refrigerator. The heater in the bathroom was nice, but the pedestal sink and toilet seemed to be made for a hospital or doctors office. No counter space or flat space to keep your toiletries. All that has to be kept out in the room office desk. The bathroom floor is rustic tile with rough, deep and wide grout in-between. No way to get that clean in my OCD mind... The room floor is all luxury vinyl. Easy to clean I imagine but very cold. You have to walk everywhere with shoes or socks on, which is probably a good idea anyway regardless. Especially in the bathroom because I just didn't feel like the floor was clean. But again, I have a touch of OCD so there's that. Most people probably wouldn't give it a second thought. Very friendly, attentive and competent staff. Very good complimentary hot breakfast buffet (weekdays only). I enjoyed that. The coffee was good with K-Cup machines in the room. They have plenty of sugar, sweetener and half and half so that was no problem. I did not have the opportunity to try out the amenities like the pool, restaurants etc. But it seem like it was well appointed. Overall a good experience and would recommend!

Hotel with many places to eat and bands at night. Room was clean and bed was comfortable. Shower had plenty of pressure. View was beautiful from out deluxe room out of glass doors and bacony. Heat was warm in room when we turned it up because cold outside. Outstanding place to stay especially being close to ****** with a shuttle that took you it if you called up and requested it.