리빙 바이 브릿지스트리트 앳 타운 플레이스(Etage Executive Living)

Beautiful rooms led lighting in bedrooms rooftop basketball court giant chess board Walls were little dirty When checking in $250 deposit!! Didn’t know abt still waiting for the hold to lift from card ! Told it would be next day when checking out double checked abt hold on cc and got told 3-5 days ??? Over all beautiful place

This is our second time staying here we love the often feel it’s always so clean and it’s center to everything!

There was a group of teens in the room next to us that was so loud til late hours of the night. I called the front desk 2X and the only stayed quiet for 20 minutes. For an upscale establishment I’m shocked they allowed this behavior.

Absolutely excellent room, I just wish there were some bottled drinks and snacks downstairs or some sort of mini bar, otherwise A+

Amazing place to stay! Beautiful building, amazing room. Full kitchen, beautiful bathroom, close to attractions down town, great price as well. 10 out of 10 would recommend this place.

Property is located right in the center of Pittsburgh which is convenient. Room was huge with kitchen and washroom only have a shower but is is big. We enjoyed our stay. Only issue was my husband could not connect with wifi but it was ok. Parking is $30 over night.

I have stayed at Etage several time and this is the first time I was really disappointed. We did not have blankets for the room. I called the desk and was told there was “no one there to do anything about it”. So I requested that we receive blankets the next day. Next day came. No blankets. I asked the desk 3 times and no one did anything. Then, the morning on the last day, the cleaning staff came over an hour before checkout and pounded on the door 3 separate times, even after we asked them to stop because check out was at 11. It was very disruptive and stressful to feel rushed out when I paid for the entire stay. Lastly, I called the hotel today to find out why the $250 hold was not yet released, the rep I spoke to on the phone was rude, abrupt, provided no explanation, and hung up on me with an attitude. It was a pretty straight forward question in my part—I don’t appreciate how I was treated during this experience. Here’s the thing—this place seems to be a residence building where likely people just live there and the company “hotels” out rooms. That’s fine. But then if you’re going to do that, make an effort to treat guests like guest. If you furnish a room to be like a hotel , then furnish it completely. Train your staff to know how to handle/troubleshoot challenges instead of staring into space or being dismissive.