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Fantastic place to stay when visiting Pitlochry. Friendly warm welcome from concierge. Rooms and public areas beautifully decorated and very comfortable. Service in restaurant was very efficient although could have been friendlier. Breakfast menu was a bit confusing that the continental option was a starter to share - would have been helpful if this had been explained by staff. Spa itself is a bit underwhelming as both the pool and outdoor hot tubs look straight onto the car parking and the communal areas were very cold as a door was left permanently open to allow access to the outdoor hot tubs. Spa staff very friendly though.

Decided to ignore poor reviews and make my own judgement on this hotel. Just back from 2 nights staying at said establishment, £414 for the pleasure!!! Are you sitting comfortably? If so, I'll begin.... Stayed in Room 111, 1st floor (allegedly), walked along 1st floor corridor, climbed over pile of dirty laundry, (as staff were still cleaning rooms at 4pm), then down some stairs, to what looked like servants quarters, small corridor with a few rooms, somewhere staff may have been located in 'Upstairs/Downstairs' (if you are old enough to remember that) Room 111 meant to be a King-size room, not very King, Queen or Princess - like. Bed definitely wasn't King-size, room didn't look like pictures of King-size rooms on their website, decor was tired and dated, can't really call it decor, it was just BLAH, looked like a cheap room you might find in FOUR IN A BED ((MDF furniture and cheap bed linen) , it was actually really depressing, the location didn't help, (the windows were just above hotel refuse station, a lot of Crash, Bang, Wallop) and the wardrobe only had 4 coat hangers..... 4 is barely enough for me over a weekend, let alone 2 people!! Decided it can't be all bad, surely?? Let's look at the facilities, possibly this was the reason for the inflated price tag, as it certainly isn't the room!! To get to gym and pool, which is why I booked this hotel,(and to have a relaxing weekend), you need to walk through the SPA treatment area, which is kindly signposted for you, it also tells you to keep quiet as treatments in progress, seriously!!! After we crept through SPA Treatment area, being careful not to breathe too loudly, talk, laugh, live, you get to the pool changing area which leads on to the gym, where we were going (all this with our trainers on - and whilst swimmers have bare feet, not very hygienic and quite slippy), had a quick look at the pool on the way, and the jacuzzi, both were a lot smaller than I had anticipated, having seen the photographs online, unfortunately, as was the gym, which was barely a mini-gym, I have more equipment at home, no weights whatsoever, we decided to give it a miss and headed quietly back to reception/bar for a refreshment. The bar area and reception are merged into one, so don't try and get an overpriced drink when it's check - in time (your room wont be ready in time either), as you could have a looooonnnggg wait (for both). I also didn't know the bar area had a cinema when I booked, sorry, my mistake, it's actually a big window looking right onto the swimming pool. For me, and it's just me, if I am booking into a SPA hotel, I want the whole experience to be relaxing, I don't want to be in the matinee screening of SPLASH, nor do I want to have to go to the reception/bar area for towels, or sign in to a register, with the time I am going into the pool. I am not going to steal the towels, towels should just be readily available, it's Scotlands SPA Hotel for goodness sake, people will use the pool!

This hotel and Spa is in a beautiful setting with stunning Loch views. The hotel itself is traditional and cosy. The staff were friendly and attentive in all areas of the hotel, however a special mention must go to the lady in Reception who was very chatty and welcoming. We had a heritage room with a loch view which I would recommend. We ate in the Estate Room on the first evening which was a fine dining experience. On the Second night we ate in the Wild Brownie and this was more casual. Both restaurants were nice and we enjoyed all dishes. I am gluten free and had lots to choose from. Breakfast was mainly buffet with some cooked to order dishes which incurred an extra charge. We felt the buffet offered enouch choice and didn't opt for any of these. We visited the spa/pool which was clean and well maintained. No complaints at all about this hotel and would definitely recommend and come back again♥️

Although the hotel is a bit dated, the staff are helpful and friendly. Our room was clean and the beds were comfortable and we had a nice outlook over the garden. We opted to have dinner in the bar.We chose nachos to share which were nice, however we both chose the fish and chips and the chips were good but the fish was encased in batter reminiscent of captain birdseye fish fingers in batter. Very disappointing as we expected fresh fish dipped in a light batter deep fried not the triangle of bought in fish in batter. Breakfast is buffet style and was fine with a choice of cereals, fruit, croissants and cooked breakfast. There was entertainment on the evening we were there and the singer was very good. The hotel also has a range of board games you can borrow. Access to the town is very easy by foot as you can go down some steps in the garden area and walk down the hill to the Main Street in about 5 minutes. Overall we enjoyed our stay

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