홀리데이 인 분 - 유니버시티 에어리어, IHG 호텔(Holiday Inn Boone - University Area)

The on-site breakfast was equivalent to an à la carte version of continental buffets you find at a Holiday Inn Express, just served out for you and charged by plate. Pool area is in need of renovation.

Two problems: street noise and street light hindered sleep. Inadequate curtains to block light. We booked because they had a hot tub. There was no notification that the hot tub was out of service until we were signing in. At this point cancellation would have meant no refund.

The stay was everything we needed it to be as far as functionality. We were primarily just disappointed that the hot tub was closed as that was a major reason we chose to stay here. Other than that, it was a very nice, clean stay with great proximity to the surrounding town and leisure activities.

The room was clean and the staff were ready to offer any assistance. I liked the breakfast.

Hotel was clean, except for the lobby, due to the blowing snow, frigid cold doors continuously opening & closing. Should definitely have had someone monitoring the snow piling up at the entrance. My brother & I both slipped as we walked out. No pool or hot tub available either.

First of all we were charged a $100 hold in case of issues they may have with us for incidental and they said they would reimburse us if there weren’t any issues. The hotel was extremely noisy. The pool area was ok but the jacuzzi was disgusting and looked like it needed chlorine. They did not offer an included free breakfast like most all other hotels do, they were going to charge a fee per person for breakfast. Parking was difficult and there weren’t enough spots for everyone there. We would never stay back at this hotel.

Was refused breakfast service at 9:50 am when breakfast ended at 10am. They said they had orders before mine and wasn’t taking anymore breakfast orders. This place doesn’t have free breakfast so no breakfast for $200 a night.

Quick trip up to the mountains was made wonderful and thanks to the hospitality of the staff

Wish the hot tub was working. After a day of skiing we wanted to be able to relax. Also someone left the windows all open in the pool area so the room was not warm at all. Pool was not warm either