그레코텔 럭스 미 화이트 팰리스

The stay was pleasant. But the selection of food was extremely poor. The room is a bit small for a couple

We stayed for 10 nights at Grecotel Lux Me White Palace. You are welcomed in the open air reception by a cool face towel and welcome drink, checked in and provided with information about the hotel. We booked a swim up Lux Me room. Our first room wasn’t directly on the pool so we asked for a different room. We stayed 1 night in room 1 and were then moved to a room in another block for the remainder of our stay. Rooms are nice enough but dated and not the most modern or luxurious rooms we have stayed in. There is room for improvement. We were joined by family members who had booked sea view junior suites. These rooms were nicer with a more modern walk in shower and lots more storage space and seating areas, along with the lovely sea views. Staff were very pleasant and polite. The grounds and pools are stunning and well maintained. There are a good selection of restaurants with a high standard of food and drinks. We couldn’t manage to pre book before arrival but did manage to book on arrival but usually late sittings. The buffet was very good with a great selection of salads, breads, various cooking stations. Food is not labelled for allergens so you do need to find a member of staff to find out about ingredients. There is lovely wine tasting section within the buffet. We visited the farm which was a really good experience and lots of food to try. Visit is free, you just have to pay and pre book for the coach. The beach is narrow with sand and stones. It is very relaxing sitting listening to the waves while in the restaurants or at the bar.

The poorest “5star” we have ever visited. No sunbeds around the pool unless you reserve them before 7.30. Charged an extra 140 euros tax for a 14 night stay. This after paying over £8000. for 2 people. Booked a suite but put into a family room with 1 double and 1 single bed. When we complained we were told that it was a suite. All the beach umbrellas were reserved for specific rooms. Ours didn’t qualify. After complaining about the sunbeds we were allocated some beds in a reserved area but unable to use the pool as it was too cold being in the shade all day. Don’t waste your money going here, although the food and the staff are very good. The balcony is in permanent shade and quite small, only enough room for 2 chairs. When you sit on the balcony the view is blocked off by a large barrier. What looks like an infinity pool on the website is actually just a water tank on the roof of the dining hall.

We spent a week at the Grecotel white palace and really enjoyed it, having stayed at Ikos hotels for the past 8 years, it's hard not to compare, it's not on Ikos level but definitely could be. We arrived around 11.30pm with a lovely greeting of cold towels and a welcome drink and shown to our room. We did partake in a late night snack in the sunset lounge, but no beverages were on offer as the bar closed at 12am, which was slightly disappointing. Positives of the hotel are the location/setting, cleanliness of hotel and room, food & drink options and the staff, they were so friendly, attentative and made a fuss of our children. I won't list negatives, but a few things we feel they could improve upon would be: Buffet and a la cartes were all good, I think a bit more variety for breakfast would be advantageous, more cereal options, smoothies, different flavour yoghurts for kids, waffles etc Agreco Farm was great, but there is a fee of €8 pp for coach return, which we weren't told about when booking. Crepe and ice cream bar were a favourite with our children. Minibar lacked variety, beer, soft drinks, water and that was it. Milk in room for coffee and tea. A singer/pianist or some form of entertainment in the sunset bar maybe twice a week. Make people aware of the wine library, we only found out on our 2nd to last day. Waterpark at sister hotel was great but the splash zone was far too cold for little ones. Overall, we would definitely recommend this hotel and would visit more of the Grecotel hotels, it's definitely value for money, when you think Ikos Aria was £3k more for the same week.

Absolutely amazing. We absolutely adore The Grecotel hotels. We had the most amazing room I could not fault the cleanliness of the whole resort. The food was sensational. From the chocolates to the crepes to the sushi and traditional dishes. The customer service was 5 star. We are now booking another Grecotel to experience the 5star service all over again. A few of my work team have already returned after us shouting about it for months.

Disappointed with This Grecotel Experience I usually love Grecotel Hotels for so many reasons, but sadly, this one was a big letdown. I honestly don’t have the energy to list everything that went wrong, but please—do not waste your money here. The hotel was severely understaffed, the buffet was often empty, and even getting a simple drink (including water) during meals was a challenge—you’re expected to wait until after you eat! I’m absolutely devastated that we spent our money on this stay. DO NOT book this hotel. Please we are on our way home.