램코타 호텔(Ramkota Hotel Pierre)

Made reservations a month ahead of time specifically for the pool as my daughter wanted a pool party for her birthday. Drove 4 hours, checked in and went to our poolside room. Looked out the glass door toward the pool from the room only to find out the pool was closed for maintenance (no water in it). Had to split up family and those of us with kids had to get a room at a different hotel with pool for almost double the price as it was last minute. For their credit the ramkota was supposed to cancel our rooms with no cancellation fee, however I have my doubts that this will happen since the room was booked through ******* and getting a room cancelled with them is a huge pain as you can’t just talk to a real person to explain the situation.

Amazing! The desk clerk Gwen was absolutely hospitable! I recommend this establishment!

The place was "okay" but there were a lot of gotchas. Firstly, their pool area was closed without explanation for a month. Something that was disclosed upfront and had no affect on the cost. Secondly, they have an indoor courtyard right outside our rooms with giant bright lights that shined in all night long. Despite a poor covering over the door, the light shown right onto the bed. then, the light/fan in the bathroom was hanging off the ceiling by electrical wires. Certainly not safe. Finally, there was absolutely no table in the room. Seemed odd not to have a simple table upon which to work.

I’ve always like the Ramkota. It did not disappoint. Stairway/hallway needed a vacuum but that is all. Great stay!

The staff was helpful. The rooms were clean and the building was well maintained.

There were carpet beetles on the floor, mold in the shower and hair on the bathroom floor.

Much of the furniture, fixtures, building etc. is run down. High dollar for low maintenance. Would not stay again.

It had been a few years since I’d stayed here, was very pleasantly impressed on the comfort of my room still being a great stay!

My room was clean and in good order, but it faced onto the interior lobby. The blinds on the glass door and window let in a lot of light, making it hard to sleep.