팔메토 파크 호텔 앤드 레지던스 후기

숙소 답변: Dear Kseniia, we are glad to hear that you enjoyed the peaceful location away from the main road and found the apartment clean, comfortable, and well-equipped. We are very happy the wireless charging feature increase your comfortable. We are sorry about the balcony space and hallway noise. No matter what, we appreciated your high score review and we look forward to your next visit. Best, Redfox team.

숙소 답변: Dear Anastasia, we are glad you liked our newly opened hotel, facilities, the location, and the rooftop pool. We are sorry there were shortcomings during your stay when our cleaning is regularly daily. We will make sure to constantly improve our service. We still look forward to your next trip here. Best, Redfox team.

숙소 답변: Dear YAGMUR. thank you so much for your beautiful photo and high score review. We are grateful you liked the location, our fully furnished room with kitchen, and the pool with a terrace. We hope for your next visit in the near future. Best, RedFox team.

숙소 답변: 친애하는 손님님, 피드백을 주셔서 감사합니다. 투숙 중 불편을 겪으셨다는 점에 대해 깊이 사과드립니다. 확인된 모든 문제는 철저히 검토되었으며, 이미 해결 조치를 취했습니다. 기대에 부응하지 못해 진심으로 사과드리며, 이런 상황이 다시 발생하지 않도록 최선을 다하고 있습니다. 진정으로 편안한 숙박을 제공하겠다는 저희의 의지를 재확인해 드리고 싶으며, 다시 찾아주시면 기쁠 것입니다. 최고의 Redfox 팀

숙소 답변: 친애하는 손님, 리뷰를 남겨주셔서 대단히 감사합니다. 다시 한번 여러분을 모실 수 있기를 바랍니다. 최고의, Redfox 팀

숙소 답변: Dear Valentine, we would like to genuinely apologize to hear that there was an unpleasant experience during your stay. When you reached to the front desk for an assistance, we did thoroughly investigate the situation with the housekeeping team and housekeeping supervisor. Unfortunately, we did not find an indication of a misbehavior by our team. We are also not allowed to open guest's wardrobe and could clean the room in general only. Moreover, there was no information indicating that the safety box was broken so it is impossible that there was any inappropriate action as mentioned. Consequently, we are afraid that our establishment was unable to prove this concern and offer a compensation. Also, we would like to ensure that our staffs are trusted and they follow strict standards of honesty. Once again, we are truly sorry that the solution did not meet your expectations. Yours sincerely, RedFox team.

숙소 답변: Dear Tze Bin, thank you so much for your kind review. It is our pleasure to hear that you liked our clean room and the peacefulness of the location. Thank you for your recommendation to others and we look forward to your next visit here. Best, RedFox team.

숙소 답변: Thank you so much for your full score review. We are grateful for mentioning how cleanliness our rooms are. It is great you liked the location, the pool, and the comfortableness during your stay. We hope you visit us again. Best, RedFox team.

숙소 답변: Dear Iana, thank you so much for your wonderful review. We are glad you love our room and the pool :) Best, RedFox team.

숙소 답변: Dear Guest, Thank you very much for your review. We hope to accommodate you ever again. Best, Redfox Team

숙소 답변: Dear Pape Amadou, thank you so much for your high score review. We are glad you enjoyed your stay and to know that our reception staffs were helpful during your stay. We hope for your next visit. Best, RedFox team.

숙소 답변: Dear ALEXCINIA YOLLANDI, thank you so much for your review. It is great to know that you had a nice stay with us. We do hope for your next stay here certainly. Best, RedFox team.

숙소 답변: Dear guest, thank you for your generous rating and recommendation. It is great to know that our services and staffs were nice and helpful during your stay. We are grateful for your support and hope to have the opportunity to host you again. Best, RedFox team.

숙소 답변: Dear Olga, it is great to hear that you did not regret booking the room with us :) In any case, we are sorry that our DND signs were arrived later than your stay but we did have them now from late April 2025. We are also sorry for the shortcoming of the cleaning but we will definitely improve for a better service. Lastly, we are thankful for your compliment regarding the peaceful surrounding in the hotel and the new condition of the room. We look forward to your return. Best, Redfox team