This was the first time I slept with a bat at the side of my bed. Plus, the thought of bed bugs. The room appeared to be clean, but, I was eerie of the consequences of my stay. We arrived at 9 pm, and was told it would be an additional 20 minutes before we could check in(clerk was at lunch). The front door to the hotel was locked. A side window was for check in (I believe for after hours). Do not know the reason, but was given a ADA room. The room consisted of damaged plank flooring, shabby furniture, a bed that when you sat on the side collapsed. The bathroom had no door. The toilet seat was loose. I refused to use the shower, my concern was stepping barefoot on the floor. Not sure of what germs might be present. No coffee maker, coffee or clock. Front door had been jimmed many times. The parking lot had homeless people camping out. Was concerned my car would be broken into. The heater thermostat did not operate. I would be over heated or chilled and needed to turn the unit on and off accordingly during the night. Leaving me with little sleep. The picture in their ad was a total lie. I wish I would have taken pictures. That was the last thing on my mind. Stayed in many hotels over the years. This is the first time I have written a review. DO NOT WASTE
YOUR MONEY ON THIS HOTEL. Premier Inns Metro Center of Phoenix hotel should be removed from the list of places to stay. I was to stay three days. I checked out first thing the next day. Should have checked out that night
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