그린트리 호텔 피닉스 웨스트(GreenTree Hotel Phoenix West)

The staff were friendly and helpful. The property was not what we expected. Pool is outdoors under a large fenced patio not heated Hot tub is broken. The glass elevator malfunctioned and trapped my husband and 4 other people as it went up and down doors would not open. If you smoke the only place is directly across from lobby in parking lot no place to sit. The beds were great the TV was not

The Hotel itself is nice and comfortable. I had a problem with the breakfast. Quality was second rate, food dry, overcooked and a low variety. I travel allot and the breakfast at this location was the worst.

Run down property…rough area…can’t find the 1 person at front desk for 15 minutes as she was out doing some other task on property…elevator got stuck…stay away from this hotel…surprised ******* supports this..

This spot served its purpose for my 1 night stay while traveling. The surrounding area was decent but didn’t feel the safest. The hotel itself was decently kept, but you could tell the building (inside and out) is aging. Amenities were solid. Again, it served its purpose.

It was clean and a great room. Breakfast was good, and the most friendly person in the entire building that we spoke to was the food server. She was lovely! (Aug 14 am). But we read online that you have a shuttle and are near the airport, neither of which are true. We had that extra cost and the traffic on the our commute to the airport made us almost miss our plane. Do not stay here for airport purposes, that's all. Otherwise, very nice.

Clean, quiet room and comfortable bed. Cool decor. Friendly and professional front desk staff, and delicious breakfast.

It's a decent hotel but I was a little baffled that there's only 1 elevator & no stairs access from the lobby to the rooms. At the 11am check out there were a lot of people on the 1st & 2nd floor who had to wait for God knows how long since the elevator was full from all the people (myself) from the 4th and 3rd floors. No idea why they built this building with one elevator.

It was a surprising stay. All ok with check in although I arrived late around 10.30 pm. Room clean and very espacious with all necesary for a nice stay. AC working well, no issues, no bad noises. Well & enough breakfast, may be they can include one or two more options on fruit and one more extra than eggs for every day. All staff pending to help and serving. The homeless people that is near to the hotel is the only bad thing but is something that the hotel can't control.

The Homeless randomly sleeping in lobby and out the front door isn’t comforting. When you look out your window and see homeless guys literally peeing it’s ridiculous.