애리조나 그랜드 리조트(Arizona Grand Resort)

Property layout is confusing Check in experience was great but the overall service standards for a resort was definitely below satisfactory. The water collections were nice but I think I may choose a different resort in the future

We really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.

I always enjoy my stay my kids love the oasis water park I will be back and I will use trip.com to book my stays evertime?

房間有點舊了、健身房、游泳池很好！

We were able to check in early, because they had a room ready (2:00 pm). We got a king suite on the top floor (C530) overlooking the Oasis water park with a balcony. Elevator was right by the entrance to the water park. The room was spacious. Very comfortable bed. Our only complaint was the toilet was right next to the shower, and you couldn't close the door without almost getting inside the shower. Also, no microwave. The water park was great, although the food and drink prices were outrageous. We ate dinner at Aunt Chilada's, which was good. We ate the hotel breakfast buffet, which was good but $18 per person, plus they automatically added a 20% tip for bringing only drinks to our table. The hotel bellhops drove us to Aunt Chilada's and back, and drove us from breakfast to the water park and later to our car in the parking lot. We paid for only one night, but we were allowed to use the water park all day the day we arrived and all day the day we checked out. Check out was a little early at 11:00 am; we're used to 12:00 pm. The water park is normally about $65 per person per day. Three of us used the water park for two days, which would have cost $390 but was included in our one night stay that was about $300, plus were were given a fourth water park wrist band that we didn't use. There is really no close parking to our room, but the bellhops drove us around in golf carts. Overall, we had a great two-day one-night stay. We plan to stay there again in the future.

Amazing property and fun water park. The staff is kind and helpful. Really an amazing place to stay, we will be back.

We had a gymnastics competition there and the facilities were so convenient and catering!! We got to have a party in the waterpark! Loved having multiple pool/hot tub options as well!

The room had full bags of trash in it upon arrival. Called and texted the front desk multiple times for items to be delivered to our room that never showed up. The last night my girlfriend and I spent some time in the hot tub and we both got pretty severe chlorine rash.

The property is located next to a highway in a not so great part of town. The room doesn’t look quite like the pics which hide the fact that the sink is in the bedroom. The beds also took a toll on the backs of all 5 people in our group to include 3 fit kids. We were in a suite that was frankly not as nice as a holiday inn express at 3x the price. Let’s not forget the 6pm check in (they got us in early so in our case it worked out) and resort fee. The service was fantastic and the lone bright spot. The lobby was nice and maybe the restaurants really knock it out of the park. I really hate to give negative reviews but this was a real let down.