홈우드 스위트 피닉스-메트로 센터(Homewood Suites by Hilton Phoenix - Metro Center)

프론트 데스크는 쾌적하고 도움이 됩니다. 방은 주간 고속도로를 마주하고 있습니다. 매우 시끄럽습니다. 방은 더웠고 AC는 작동했지만 시원한 공기는 나오지 않았습니다. 얼어붙었다. 유지 보수가 수리되었지만 그날 밤 늦게 다시 얼어 붙었습니다. 우리는 그것을 다시 실행할 수 있었지만 아침까지 다시 종료했습니다. 방은 80F였습니다. 제빙기를 켜려면 스위치를 켭니다. 새로 설치했지만 작동하지 않았습니다. 냉장고는 음식이 있어야 하는 만큼 차갑지 않고 확실히 차갑습니다. BR의 천장 팬은 시계처럼 끊임없이 흔들리고 똑딱 거리며 주방 수도꼭지 손잡이가 너무 느슨하여 일정한 흐름을 유지하지 못하고 많은 조작 없이는 꺼지지 않습니다. 시계가 없었지만 교체했습니다.

It would be nice if they would give you clean towels and pick up the trash no one even came to my room the whole week I

Was scheduled for two days but honestly only stayed for a few hours before leaving... the room smelled like urine and spoiled food... Also, the place was very outdated... Attempted to sleep in the bed, and the smell was so bad, we slept with our heads on the counter in the kitchen area... When I advised the manager as to why I was checking out so soon (I even agreed to pay for the 1 day that we did stay), she stated that I would still be charged the full two days since a 24 hour notice was not given... Definitely regret this booking!

The staff were amazing- friendly and helpful! Great breakfast provided. The hotel halls and rooms are in desperate need of repairs and update (at least on floor 1). Things were broken and falling apart.

The back entrance the carpet are stinky the elevator is so outdated and the floor was lifted and it stunk. In the room the curtain had blood stains the ceiling looked like it had gotten flooded or had they were hiding so mold the bed was hard the bathroom door frame also had blood stains and the bathroom reeked like pee. Horrible I do not recommend

Staff were friendly, rooms & hotel clean. Only dislike was a terrible odor in the room that would not leave but other than that everything was fine. Darrian at the front desk was nice enough to take pictures of my mom and I in their Christmas Decorated Lobby. Will recommend & will stay again.

Very clean and comfortable. Kitchen had everything needed to cook a meal. Room was serviced every other day even on a holiday.

Try to make arrangements for security deposite did not knw it was too much over limit on my budget ...... Told them the room is already paid for.... They refuse to give me a room had a long drive and tht nite had to sleep n our vehicle.

The breakfast on Saturday morning was the worst I've ever had at a decent hotel. All they really had was bagels, dry cereal and scrambled eggs that were over-cooked and cold, even though they were just brought out of the kitchen. There was a waffle maker (one) which had about twenty people lined up for it. They said they didn't serve any "meat" on weekends (bacon, sausage, etc.). I guess the guests on weekends aren't as important as the guests during the week ... even though the rooms cost more on the weekends.