벨루오리존치 반려동물 동반 호텔

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

The Hotel Fasano in Belo Horizonte, with its inimitable style emblematic of the Fasano chain, sits elegantly within the city, a beacon of refined hospitality. The reception, graced by friendly and charming staff, occasionally speaking German, is a delight. The diversity among the staff is a refreshing sight, adding to the hotel’s charm; the presence of a receptionist adorned with numerous tattoos was a particularly cool touch. The concierge service is exceedingly diligent and dedicated, a testament to the hotel’s commitment to guest satisfaction. They provided us with complimentary concert tickets, allowing us to enjoy a splendid evening filled with music. The restaurant, known for its excellence, operates with impressive efficiency. The waitstaff are alert and provide exceptional service, though the presence of multiple restaurant managers, or Chefs de Service, occasionally obstructs the flow. While the cuisine is commendable, the breakfast service is notably slow. The rooms are immaculate and spacious, offering a comfortable retreat. However, the lack of razors and the inconsistent replenishment of soap were minor inconveniences. Despite these small flaws, the hotel remains a magnificent and impressive establishment. Our stay was beautiful and restful, a testament to the high standards of the Fasano experience.

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

A simpatia das recepcionistas é ímpar! Parabéns íbis BH contorno. O padrão íbis sempre presente, por isso sempre escolho íbis ! Podem escolher sem receio, rede íbis não decepciona ! A localização do íbis av contorno também é um ponto a mais, perto da Savassi e dos melhores pontos de BH

Great view and cozy room. Gorgeous food quality. The pool are very clean and organized. The room service was exceptional, very respectful and helpful. In fact the best hotel experience I ever had. I Would definitely come back again.

Avoid this hotel. Plates for diner and breakfast are not always clean. Room not really confortable or clean. Very noisy as walls are quite thin. Nobody speak English. Impossible to have my invoice…. One waitress was very angry as I could not understand her.. Hôtel to avoid…

Excelente, me hospedarei novamente sempre que for a cidade, belíssimo e confortável, muito chique.

출장으로 이 호텔을 선택했고 제가 했던 약속에 가장 가까웠지만 ”격리”되어 BH의 중심과 가깝지 않았습니다. 수건은 깨끗했지만 다른 이상한 냄새가났습니다. 덮개는 훌륭했고 공기는 매우 잘 작동했지만 흰 벽에는 여행 가방 막대의 트랙이 있었는데 프로 룸의 나쁜 모습이라고 생각합니다. 그는 매우 어두웠고, 높은 층에 있었기 때문에 소음이 없었고, 냉장고는 잘 작동했고 매우 유용했습니다. 나는 기본적으로 빵과 과일과 주스 옵션이 거의없는 아침 식사를 더 기대했습니다. 치즈빵에 화났는데 추웠고, 다행히 커피가 6시에 일찍 시작해서 거래가 좋은 분들을 위해. 결국 일상일 뿐이고 출장이었기 때문에 나에게는 사실이었다.

TRAVESSEIROS MACIOS, QUARTO MUITO LIMPO E BEM CONSERVADO, RECECPCIOJISTAS LUCAS, THIAGO, TIAGO E ITALO MUITO EDUCADOS E ATENCIOSOS, PRECO ACESSIVEL E FACIL NEGOCIAÇÃO, OTIMA LOCALIZAÇÃO NO CENTRO DA CIDADE E PROXIMO AO DIAMOND SHOPPING

Hotel muito bem localizado, com bares, restaurantes e cafeterias perto. Café da manhã excelente. Funcionários ótimos, educados, fomos muito bem recepcionados pelo funcionário Nelson na hora do check in, prestativo e eficiente. Minha única ressalva é o banheiro do quarto, muito pequeno, e a água do box não tinha vazão.