We arrived this morning, having heard lovely comments, over breakfast, from a guest that stayed here yesterday. We're were not disappointed, the place is a true gem! Whilst booking, several months ago, I somehow managed to get my travel dates wrong and was contacted very quickly, by staff, to query this. My mistake was rectified with no drama and I had very good vibes about the the place. Now, unfortunately, I am a very light sleeper, I'm quite dreadful and the room we were allocated overlooked the railway line, at the rear of the hotel. Whilst I pondered how I would manage, 3 trains went through and my wife told me that I would struggle sleeping. I popped down to reception, apologised and explained my predicament. Not only was I immediately changed to a quieter room, it was also an even nicer room than the first one. I'm sure that this will set the scene for the remainder of our stay here and I feel very lucky and most grateful for the help I've received. Stay at The Original Douro Hotel, it's the nicest place we've stayed at so far during this holiday and I'm sure that you will be asdelighted as I am.
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