골프 레지던스(Golf Residenza)

Very basic even for a two star premises. Reception is located at hotel so much more then walking distance. First night without hot water. The only option given was to go to someone else's room and have a shower there (which meant that I have to shift my family at past mid-night, to use someone else's bathroom. And also drive to hotel reception to get the keys as desk representative stated he's alone and cannot move). Unacceptable to say the least. Management didn't come back with actions related to the official complaint done that same night and next morning and then asked for an email on our check-out after we questioned yet again why no one reached out to discuss the complaint. The room prep charge includes 2 bottles of water and 6 crackers. You are only given a bed sheet and one thin duvet + one extremely uncomfortable pillow and only two bathrobes and slippers (so my daughter wasn't considered as a guest). The room is generally dirty (and funnily you have to leave a deposit for cleanliness at check-in). Breakfast is very poor quality and to reach the premises is also a challenge as the actual road is difficult to locate through GPS instructions. There is no WiFi coverage in the rooms (which in all fairness is stated in the booking process, but the general flow is that you start off looking at the actual Hotel which provides many more facilities and then work your way to the Golf Residenza if you are after a cheap stay). But you get much less then you expect for the price. Absolutely avoid unless you only want to experience a nice view and a very pretty Golf course.

Loved everything about this resort from the free shuttle bus to the wonderful staff serving beautiful food and drinks in amazing setting. A great selection of pools and great golf course. Would recommend bringing your own clubs.

Everything excellent (rooms, kitchen, terase, welness, pool, staff, surroundings, ..), except weak (free) wi-fi signal made us bad mood. We are sorry not to take more then two nights for staying there. I recommend!

Good location, close to Garda, close to Peschiera, close to Sirmione, a lot of family wine shops, nice parks, a lot of golf courses around, good food around, stable weather, nice staff, clean apartments,

Poor quality rooms, not clean, unsafe facilities

Problem with our room so stayed at residence eden. We have used this complex 5 times but hadn’t been for 8 years. The complex is lovely but the rooms really need updating. They haven’t changed in many years and for the price paid I feel you shouldn’t have to clean them yourself! Staff are friendly and helpful. On site restaurant is good quality and well priced. Free bus service into town is very good

Apartment 3202 was in need of upgrade, small compared to other 2 bedroomed on the complex, not very clean and dirty marks on walls etc

Must renovate the rooms and update some staff (blankets and covers)

Excellent stay with a lot of attractions very clean and well located Great for family