The two stars given are for location, food in the restaurant and housekeeping. We found the staff here not just brusque but actually quite rude. On our first day the bar was open and there was someone serving, we ordered drinks, we’re given some snacks and we sat on the terrace. There was a school trip here as part of the jazz festival, it would have been good if our travel agent had been told of this, we may have chosen elsewhere. The location is good to walk into town with the escalators. There was no one working at the bar for the remaining two nights of our stay and each time we had to ask reception to serve us, each time this seemed like a chore for them and wasn’t met with a smile. They hadn’t bothered to get any ice so the drinks weren’t very cold. One morning one of the reception staff was counting our cash, I went back 20 minutes later to ask for change (the ATM had given us two €50 notes) and we didn’t want to use those for taxis. I was told they had no cash (there is also a sign saying they have a cash desk open. There is a pool but swim cap is mandatory and you have to get a key from reception and they limit numbers if it gets too busy. No irons in the room, apparently they have an ironing room where you can go to. The food in the restaurant was lovely. Once again let down by poor service. We will definitely return to Perugia, we won’t return here.
60생생 리뷰