아쿠아 올리바 리조트(Aqua Oliva Resort Syvota)

This is a hotel which management have abandoned their duties. There are many signs of poor to zero maintenance. The AC filter in our room had not been cleaned and the room therefore stunk of old cigarette smoke. The grassed areas surrounding the walkways were long and unkept, the pools, notwithstanding numerous complaints on this platform, although sparkling clear the walls and side tiles where covered in green algae and slimy to the touch even the safety foot pads on the steps were missing. The hotel is very obviously short staffed so although the staff are pleasant and extremely helpful there are just not enough personnel to even begin to supply the service expected in a 4 star establishment. The breakfast was not great and again did not represent a 4 star establishment. All in all the hotel is in a great position and has the potential to be a good family hotel but there is a lot of work and commi**ent required by management before it will be rated a descent resort hotel.

Need to Hire more people to improve services and hygienic rules. Kind and helpful personnel, constantly running after customers to fulfill their needs. Poor management, looks like they don't care too much for their inves**ent. Stunning and quiet landscape ideal for calm and easy vacations

Poor 4 star Pool was dirty with moss growing on tiles and slimy green.. Breakfast was nice selection This a very quick touch up to an old apar**ent complex. It has a long way to go until it gets to a 4 star complex. Very overpriced and dissapointing only for this reason.

They are some thieves! I lived the most terrible experience. The hotel has nothing to do with the 4 stars. The recepetion is the only space renovated just to “steal” your eyes..The room had old furniture and was very dirty, including the smell of mold. No cleaning was done and towels were only changed on request, if they had them. One evening they calmly told us that they had no more towels for the shower. The glass in the bathtub in the bathroom was just for shape, the moment you took a shower, the whole bathroom flooded. I couldn't use the air conditioning because it gave off a terrible smell of mold combined with fuel. The "manager" repeats that she has the cleaning certificate, only lies, maybe they have done it only in papers. They have drainage problems in all the hotels. The water in the pool was dirty. It does not offer sunbeds on the beach, everything is for a fee. Terrible breakfast, it was 50% bakery, very little fruit. The staff is few and very unprepared, starting with the so-called "manager" who is just a liar. Overall, the hotel has a very negative energy. If you don't want to lose your money, don't stay at this "resort".

This is a very expensive hotel that does not in any way justify the cost (£250 a room!). The website states there are two restaurants a buffet and a la carte. We telephoned to book dinner in the a la carte ( with sunset views of the sea by the pool as in the photographs) and were told the restaurants were closed. The only option available was a set menu . Our table overlooked the concrete drive and the entire area smelt of sewerage. Dinner was very poor. I did manage my grilled aubergine starter my husbands potato cake was uneatable. Neither of us could eat our main course of chicken and pork and pudding didn’t arrive. The only wine available was €35!! No local wine available. The management did remove dinner from the bill. The good points are the pool is nice but much smaller than the photos suggest and the room was comfortable and clean. Hardly a sea view tho. All in all had the bill been €100 we would have been happy!

(Photos only)