The property was a convenient location to family. We had two pre-paid consecutive reservations. At check-in we were told no problem, we won’t have to change rooms. What we weren’t told was that we would have to come downstairs by 11a to check-out and check in again. After a really late night we got knock knock knock on the door with Do Not Disturb by housekeeping to see when we were checking out. And the phone was ringing. Front deck stated we needed to come downstairs. We asked if we could come by later as we were sleeping and not dressed. We were rudely told we had to “come now”.
The bed was so uncomfortable my husband slept on the floor most nights.
Breakfast was to be available till 10a but unless you were there by 9a nothing left. Had to wail 20 minutes for coffee.
No table or chairs to sit in room.
No hanging space in closet.
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