I ended up staying at the Cardrona overnight as I was my friends plus 1 at a wedding on the 14th of September 2024. She was also doing the hair for the bride, ect, and I helped her out. It made sense to stay, as we needed to get ready for the wedding after all the bridal partys hair had been done ! We were able to get earlier access to our room, which was greatly appreciated. I thought the wedding was beautiful, The waiting staff during the meal worked extremely hard, The food was lovely too, I'm veggie, and I was delighted with the choice, The room was also discounted for all-day wedding guests, too, the bar staff were great too !I did think the price for a large glass of wine was a bit steep ! £12 ! I must mention a few special members of staff who really left a good impression! Roxanne was wonderful, so attentive, and such a warm, welcoming attitude. Alistair, who was on reception overnight, was lovely & helpful, Bayler, the night porter was absolutely wonderful ! We were really hungry later after the wedding had finished, and he very kindly made us thee most lush sandwichs! Couldn't thank him enough, I needed to take meds and had to eat ! And last, buy not least the amazing, wonderful Carol ! The housekeeping manager, She had been wonderful the last time I had stayed at the Christmas party night I attended with my husband for our anniversary, She was amazing that night and actually remembered me ! I thought that was incredible considering the number of guests she must meet ! She's just lovely and so caring. Praise where Praise is due. I did feel the duty manager seemed a bit overwhelmed. There were issues with the lifts not working, and there were people with mobility issues, including myself, They stopped working! That's really poor for a huge hotel chain, and extremely inconvenient for disabled guests, well almost impossible for them to move freely through the hotel, as the wedding venue is on the 2nd floor! The rooms are nice, but could do with a wee makeover ! Time to decorate Mr Mcdonald ! And install new lifts ! And lastly, the lovely Fiona on reception when we checked out. My husband & I will be back again in December to one of the Christmas party nights to celebrate our anniversary again. We look forward to seeing everyone then. I hope the staff are appreciated by management ! As they are all clearly very studious.
좋아요
75생생 리뷰