Konaklı, Güçoğlu Sokak 5/A, 07491 Payallar Belediyesi, 튀르키예호텔 정보 더 보기
여행 날짜를 선택하여 예약 가능한 객실이 있는지 확인해 보세요!
트립닷컴 가격 보장제
1박
로열 가든 비치 호텔 - 올 인클루시브 리뷰
8.7/10
아주 좋음
리뷰 45개
호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치8.7
시설8.7
서비스8.7
청결도8.7
결과 내 검색:
정렬 기준:
모든 리뷰(45)
높은 평점 리뷰(38)
사진/동영상 리뷰(15)
평점 낮은 리뷰(3)
Ekaterina
투숙일: 2023년 4월
가족
리뷰 1개
10.0/10
강력 추천
작성일: 2023년 5월 29일
Супер!
번역
mihaipredauk
투숙일: 2024년 7월
커플
2.0/10
작성일: 2024년 8월 30일
1년 전에 예약한 더블룸은 어떤 상황에서도 5성급 같지 않았습니다. 매우 매우 실망스러웠습니다. 이렇게 열악한 조건을 발견하게 되어 매우 예상치 못했고, 온라인에서 가짜 광고를 보았습니다. 5년 전에 알라냐에 5성급 호텔에 묵었는데, 이 호텔은 기준에 맞지 않는다는 것을 확신할 수 있습니다. 호텔이나 여행사 중 누구의 잘못인지는 모르겠지만, 고객을 그렇게 속이지 마세요. 정말 전문적이지 않습니다.
원문 보기Google로 번역됨
숙소 답변: 친애하는 손님 시간을 내어 리뷰를 남겨주셔서 감사합니다. 저희 호텔이 기대에 부응하지 못해 죄송합니다. 저희 호텔은 터키 공화국 문화관광부에서 정한 5성급 요금을 적용합니다. 이는 터키의 법적 요구 사항이며, 저희는 모든 손님을 위해 이를 유지하기 위해 노력합니다. 친절한 인사
리뷰어
투숙일: 2024년 7월
커플
10.0/10
강력 추천
작성일: 2024년 8월 29일
훌륭한 호텔입니다. 음식은 훌륭했고, 제가 어느 호텔에서 먹었던 음식 중 최고였습니다. 웨이터인 Talat에게 특별히 언급하고 싶습니다. 그는 가장 친절하고 성실하고 사랑스러운 사람이었습니다. Peter와 Terry가 그에게 감사를 표합니다. 훌륭한 호텔 객실은 넓고 깨끗했습니다. 흠잡을 데가 없습니다. 확실히 다시 방문할 것입니다.
원문 보기Google로 번역됨
6/7
숙소 답변: 친애하는 손님, Royal Garden Beach를 휴가지로 선택해 주셔서 감사합니다. 귀하의 기대에 부응하게 되어 매우 기쁩니다. 귀하가 즐거운 시간을 보내셨다는 것을 보고 매우 기쁩니다. 가까운 미래에 다시 귀하를 환영할 수 있는 기회를 갖기를 기대합니다. 최고의 경의를 표합니다.
Lee H
투숙일: 2024년 7월
가족
10.0/10
강력 추천
작성일: 2024년 8월 16일
일주일 동안 여기서 지냈는데 정말 훌륭했습니다. 음식이 정말 맛있었고 선택할 게 많았습니다. 저는 오후 7시에 가는 것이 좋다고 조언하고 싶습니다. 좀 바쁠 수 있고 가끔은 테이블을 구하는 데 어려움을 겪을 수 있기 때문입니다. 더위 때문에 야외에서 식사하는 것은 편안하지 않았습니다. 제공되는 맥주와 주류는 좋았고 서비스는 매우 빠르며, 바 뒤에 있는 Mehmet과 Mehmet B는 특히 좋았습니다!! 수영장과 워터 슬라이드가 훌륭했고, 아이들은 좋아했습니다. 하고 싶은 것이 있다면 낮 동안 많은 엔터테인먼트가 진행됩니다. 밤에는 엔터테인먼트가 좋았습니다. 춤추거나 노래하는 쇼가 있었고 아이들은 미니 디스코를 좋아했습니다. 밤에는 호텔 야외에 클럽/디스코가 있어서 몇 번 갔습니다. 어느 날 밤에는 거품 파티를 했는데 제 11살 아이가 정말 좋아했습니다!! 해변은 호텔에 붙어 있고 바위가 많고 파도가 있지만 내려가서 방문하기에는 여전히 재미있었습니다. 비치 바에서는 오후에 음식을 제공하고 피자는 훌륭했습니다. 엔터테인먼트 직원도 훌륭했고, 매우 수다스럽고 환영하는 기분을 느끼게 했습니다. 공항에서 조금 떨어져 있어서 택시로 2시간 걸립니다. 공항에서 개인 교통편을 추천하는데, 버스를 타면 끔찍할 것 같습니다. 도보로 몇 분 거리에 시장이 있고, 아이들이 호텔에서 먹는 것에 질리면 근처에 맥도날드가 있습니다! 객실은 잘 관리되고 있으며 매일 냉장고에 청량 음료가 채워집니다. 일부 사람들이 여기에 올린 나쁜 리뷰는 듣지 마세요. 사람들은 가장 어리석은 것에 대해 불평합니다. 저는 이 호텔에 대해 전혀 비난할 수 없습니다. 아마도 말할 수 있는 긍정적인 것들을 훨씬 더 많이 놓쳤을 테지만 정말 놀라운 휴가였습니다.
원문 보기Google로 번역됨
숙소 답변: 친애하는 손님 시간을 내어 리뷰를 남겨주셔서 감사합니다. Royal Garden Beach Hotel에서 휴가를 즐기셨고 행복한 추억을 만드셨다는 사실을 알게 되어 기쁩니다. 앞으로도 다시 뵙기를 기대합니다. 친절한 인사
Curious03636457838
투숙일: 2024년 7월
가족
10.0/10
강력 추천
작성일: 2024년 8월 4일
가족과 함께 멋진 시간을 보냈고, 훌륭한 호텔에서 보냈어요. 나쁜 리뷰는 신경 쓰지 마세요. 전혀 사실이 아니에요. 음식은 훌륭하고, 선택할 수 있는 것이 많고, 다양한 레스토랑이 있고, 애니메이션 팀은 훌륭하고, 미니 클럽은 아이들이 좋아했고, 액티비티도 좋았어요. 워터 슬라이드와 수영장은 훌륭했고, 해변도 좋았어요. 게스트 관계 담당 직원인 제인과 이본에게 큰 박수를 보냅니다. 매우 친절하고, 도움이 되었고, 재밌었고, 리셉션도 좋았어요. 객실은 좋았고 매일 청소했고, 작은 수건은 사랑스러운 하인이 선물로 줬어요. 훌륭했어요. 휴가를 즐겁게 만들어 주셔서 감사합니다. 내년에 다시 올게요 xx
원문 보기Google로 번역됨
숙소 답변: 친애하는 손님, 5점 만점에 5점을 남겨주셔서 정말 감사합니다. 정말 고맙습니다!” “시간을 내어 리뷰를 남겨주셔서 정말 감사합니다. 저희와 함께 휴가를 즐기셨고, 저희 직원들이 인상 깊으셨다는 사실이 기쁩니다. 귀하의 피드백을 전달하고 앞으로 다시 뵙기를 바랍니다. 친절한 인사
Colin L
투숙일: 2025년 3월
가족
6.0/10
작성일: 2025년 4월 8일
Hotel, facilities and cleanliness excellent Staff friendly helpful and all very happy Food was poor, I am not a fussy eater and when abroad eat local food all the time but the standard of the offering was poor, luke warm, repetitive and all tasted the same I think the chef was given a tub of seasoning for Christmas. Fish grilled to within an inch of its life making it dry and difficult to get off the bone, raw meat on several occasions especially the kebabs and koftas, soups for breakfast also steamed broccoli and cauliflower left from night before never seen this anywhere not even turkey when we have been before, understand using what's left from previous night Loved the hotel food fell well short I will not return due to this which is a shame
번역
숙소 답변: Dear Guest, Thank you for your review. We're sorry to hear you weren't satisfied with our food. Our dishes are prepared fresh daily and with the necessary care. We also offer a wide selection of international specialties at all meals. Since Turkey is a Muslim country, please be aware that we don't serve pork. Finally, a friendly reminder that it's often the guests' fault that some dishes are only luke warm. If you close the warming container properly, the food will stay warm. Best regards
Adina D
투숙일: 2024년 10월
가족
8.0/10
아주 좋음
작성일: 2024년 11월 14일
Good food, clean pools, but the room was in the old building and not very happy about the old smell. The cleaning was daily, but superficial done. The stuff was very nice, always trying to help, with a smile on their face. Cocteils not great, but the ice cream -best I ever had.
번역
숙소 답변: Dear Guest Thank you for being our guest and for taking the time to share this kind review. It is our pleasure to read that you had a wonderful holiday, enjoying our facilities and the service of our staff. We will be happy to have you as our guests again. Kind regards,
Passenger57524406534
투숙일: 2024년 9월
가족
8.0/10
아주 좋음
작성일: 2024년 10월 20일
We stayed at this hotel with our family for a holiday week. Overall, the experience was positive, but there were a couple of shortcomings worth mentioning. If your accommodation happens to be in the hotel’s B-building, be aware that the sound of disco music carries on until around midnight. This can be quite disruptive, especially for families with young children trying to sleep. Another issue we encountered was with the drinks served at most of the hotel’s bars. The cocktails were far too diluted, to the point of being completely ruined. In a five-star hotel, one would expect to get what they order without it being watered down to oblivion. On the bright side, the food was excellent—plentiful, diverse, and of great quality. Hopefully, the hotel can address these minor negative points to make the experience truly flawless.
번역
숙소 답변: Dear Guest Thank you for taking the time to write a review. We are glad you enjoyed your holiday with us, we have taken your comments about our cocktails and informed our management team And will look into this situation and find a solution. We look forward to seeing you agian in the future. Kind Regards
faith246
투숙일: 2024년 8월
가족
6.0/10
작성일: 2024년 9월 22일
We stayed in the building across the road, room 1565. When I booked I requested a quiet room but this was not. There was an 'open air' club called 'Club Summer Garden' a few roads down. I found it difficult to sleep. Also at 3.30pm every night, when they were about to close, the music suddenly became louder and the music even made it into my dreams. We should have moved rooms but the kids and my other half were not as bothered as I was, and they were settled. At 4am one morning I woke up to a really loud continuous sound. The windows were vibrating. I went on the balcony to see what was happening and the balcony was vibrating. I called reception to complain and soon after all the electrics were turned off and started back up again and the sound went. It must have been an air conditioning unit or a generator. I did not receive a phone call back or apologies from management. The only good thing regarding noise was that we didn't hear anything from the rooms either side of us. Sleep issues aside, if we had a room in the main building (further from the club), we would come back again. The food (buffet dinner, lunch (burgers from the pool bar or fresh wood fired pizza near the beach,) breakfast, and al a carte) and entertainment were good. The kids were happy (age 5 and 8), they loved the slides, all 7 of them. The 5yr old liked the kids club. We enjoyed the beach and evening entertainment. Our favourite night was a live band, the kids favourite night was a foam party. We took a private transfer to and from the airport which made it more pleasant. We appreciated the daily re-stocked mini-bar, which really was a treat.
번역
숙소 답변: Dear Guest We are grateful for your review, and thank you for your feedback on our Hotel We have taken on board your comments regarding the loud music and passed them on to our high management, which will be looked Into and a solution found. We hope to see you again in our hotel. Kind regards
Waynekav
투숙일: 2024년 6월
가족
10.0/10
강력 추천
작성일: 2024년 7월 20일
The royal garden On arrival we were greeted by friendly staff and shown to our rooms promptly. Everything was sparkling clean. The hotel was perfect We got up early the next morning to adventure out. Breakfast is great there is something for everybody there. The staff at breakfast clean Down the tables as soon as you finish your plates just to keep the flow of people going which we didn’t mind. All the bars on site and there are a few are well staffed with well mannered and very polite bar persons If you need any information about anything there is a lady on guest relations in the lobby in the morning called Jane. She is superb if she doesn’t know she will find out for you Just off the main reception area is a bar called Angels bar. Wow it is a sight to see beautiful we thought that was the jewel in the crown for the hotel. How wrong we were. The actual jewel the hotel has is the staff each and everyone were excellent WE have to say the animation staff are the best we have come across anywhere they put so much work into making your holiday special thanks to Azat Ezra Simon and Hans . For making us welcome and part of your family for a few weeks. The food is great whichever restaurant you feel like trying If you like pizza we recommend going to the wave bar on the beach they are freshly made for you to order. Wayne keelie and the boys.
번역
숙소 답변: Dear Guest, We are thrilled to know that you enjoyed our [hotel, service]. And that our staff impressed you. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear that you had a great time at the Royal Garden Beach Hotel and that you enjoyed your holiday, and we look forward to seeing you again in the future Kind Regards
Kristina S
투숙일: 2024년 6월
커플
10.0/10
강력 추천
작성일: 2024년 7월 2일
We spent an amazing 7 days at Royal garden beach hotel. Check in was quick and easy and the young boy who took our laguage was absolutely amazing. Friendly atmosphere, clean area and superb room. Food was a bit repetitive but we always found something to eat. Our room was cleaned daily, we always had fresh towels,thank you so much for the cleaning lady. All staff worked so hard to please the customers. There was no problem to find a sunbed by the pool (no need to get up early). We would definitely recommend the hotel and I'm hoping to return next year.
번역
숙소 답변: Dear Our Guest Your review of our hotel is very much appreciated, and we are happy you enjoyed your stay with us and that everything was good for you, you made some super lasting memories at our hotel, and we hope to see you again in the future. Kind regards
Dimitri S
투숙일: 2024년 5월
가족
10.0/10
강력 추천
작성일: 2024년 6월 14일
There are open buffet and à la carte restaurants and snack areas with the most delicious meals I have ever eaten. We will come back next year.We would like to thank the food and beverage staff and chefs.There are areas where you can find food 24 hours a day. Despite working very hard, they are able to get the job done on time.
번역
숙소 답변: Dear Guest, Thank you for your good review, we are thrilled that you enjoyed your holiday with us and that you received good service in our hotel, and we look forward to welcoming you again in our hotel in the future. Kind Regards
Annlea P
투숙일: 2024년 5월
가족
6.0/10
작성일: 2024년 6월 13일
3 star maybe 4 star at best Lots to improve on to bring it up to 5* Issues with our room, air con leaked over night flooding living area & soaking the single sofa bed. Shower door fell off on day 6. Shower wouldn't drain on day 8, took multiple calls to reception & a technic to come out twice to sort was blocked again by the last day. Had to call reception for replenishment of loo roll & water a few times as wasn't replenished daily. Cleaners don't remove cups from your room which I would expect for a 5* considering it is the start of the busy holiday season I'd expect rooms to be perfect. Tiles walking down to the kids pools we're broken & sharp. They bodged it one morning & by midday the replacement tile was shattered and worse than before. Lifeguards all sat in one area & not monitoring all pools. The one child's pool was deadly slippy! My son fell twice in here so we ended up avoiding it. Toilets by the kids pools were a mess. Often no toilet roll, and left in a disgusting state. They needed someone cleaning & replenishing these toilets constantly. On day 4 we all had tummy upsets that lasted 3 days. Put off the food as others we talked to we're experiencing the same tummy issues. The food in the buffet restaurant was samey samey. Italian night was dyer. Ants on the side between the fruit juice dispensers and the coffee machines daily. Nobody cared when I told a member of staff. The best part of our stay was the water slides which our son loved and the pizza at the snack bar by the beach! This is not 5*. Its 4 at best but honestly I'd rate it 3 based on our experience. It could easily be 5 star but needs improvement in all areas.
번역
숙소 답변: Dear Guest, Thank you for taking the time to leave a review about our hotel that you enjoyed your holiday with us here at Royal Garden Beach Hotel, we have taken your comments and observations about our hotel on board and will look into this situation, as our hotel is a 5-star and our guests are the most important part of our business, and we strive to ensure your experience. We look forward to welcoming you again in the future in our Hotel Kind Regards
Curious67527702841
투숙일: 2024년 5월
가족
10.0/10
강력 추천
작성일: 2024년 6월 3일
The hotel is fantastic and staff are very helpful. However the guest services staff went above & beyond for us and are a credit to the hotel. Find the wave bar for pizzas and nicer snacks as a few other guests didn't find it until the end of their holiday. Would definitely return!!
번역
숙소 답변: Dear Guest, Thank you for your kind review of your hotel, we are very pleased and happy you enjoyed your holiday with us and that you had a wonderful time. Thanks for the comments about our staff, it was a pleasure, and we look forward to seeing you again sometime in the future Kind Regards
Inspire56578261036
투숙일: 2024년 9월
가족
10.0/10
강력 추천
작성일: 2024년 10월 30일
This hotel is very good and we enjoyed our holiday in the sun, staff are great and make you feel comfortable and looked after, Room's are Fabulous and lots of space food is great lot's to choose from lot's of food options open buffet and alacartes Very clean and beautiful, special thanks to the Guests relation girls Yvi and Jane lovely girls, and Mr Halil. Swimming pool area good and water slides are fun definitely would comeback for another stay.Thanks guys's
번역
숙소 답변: Dear Guest, Thank you for your kind review, we are happy that you enjoyed your holiday with us here at the Hotel We are pleased that our staff impressed you and made your holiday memorable for you and your family. We will forward your comments to our management team. We look forward to seeing you again in the future. Kind regards