그랜드 머큐어 푸카 파크 리조트(Grand Mercure Puka Park Resort)

The room was fantastic and nestled into the trees. The Kauri Chalet has a wallbed/Murphy bed that folds up for extra room in the living room, which is great! It also had in room laundry that was very useful. A great and relaxing stay, a perfect escape in the forest, it feels very secluded and private.

We went for a family holiday, and loved how comfortable and well appointed the room was. Everything seemed nice and luxurious. The only real negative was: We were there for 6 nights, and the bed linens were not changed, but the overall stay was very enjoyable.

We had a wonderful stay at Puka Park, the room was well equipped, clean and well set out. It offer a charm and comfort that made it a great base or place to spend time in. It had balcony/ deck with chairs that overlook the trees and the forest floor below. Please note that no decks are private from the cabin next door, they are trellised and you are always visible. The onsite restaurant has wonderful views, staff and food, plus comfortable social areas (though the furnishings are a little dated). We would also like to point out that this would be a difficult place for someone with disabled access to stay - something not noted on the website. You will drop your bags off at your room, park near reception and then walk up to your room - for us that was an uphill and steps for 5 minutes. The hotel does have a buggy that it can use to drop you off - we are not sure the operating hours of this service. That all said, we would stay here again without any doubts - for us it was a 5/5 stay.

This hotel is amazing, we were part of a tour and had only one night here, wish we could have stayed longer. It’s like being in a jungle, lovely spacious rooms and balcony, bathroom was very modern too. Beds comfortable. Staff were friendly and efficient, they have a shuttle to get you to and from your room to restaurant, save your legs up-hill. Restaurant had amazing food, good choice, I had the Salmon, definitely recommend. It was pouring of rain when we arrived late afternoon, and we had to leave after breakfast on our tour, but wish we could have stayed longer. Thankyou for a great stay.

We stayed here for a week. The staff were fantastic, so accommodating with whatever we needed. The amenities are well looked after. There was a new spa pool too, very nice. We were here in the low season. Plenty of privacy due to the placement of the lodges. The bar is cool, restaurant is very nice - menu was a little bit repetitive for 7 nights, but high quality food and still worth it.

The staff here were so helpful and friendly and a special call out goes to Rajat who was so kind as we left behind a load of stuff and he arranged for it to be parcelled up and sent on. Beyond call of duty. We have yet to find out if NZ post is as efficient as he is. Lovely rooms too and a nice pool. Only downside is nowhere to eat out locally was open when we were there, so you have to have all your meals in the hotel.

Amazingly, every hotel we stayed at so far has been really wonderful and excellent in hospitality, cleanliness, professional service and staff!

We enjoyed our stay amongst the trees at this lovely resort. Everything very clean and operational. Staff were almost trying too hard to please, some trainee staff a bit nervous but all helpful. Some things they didn't have like ingredients for cocktail and hashbrowns for breakfast but overall the food and drinks were great. Cedar hot tub was lovely after a day of hikes.

Great property close to the beach. Rooms are awesome cabanas nestled into the woods. Really awesome nature around us. Only thing is its an uphill climb to all rooms.They do offer golf cart lifts on request to the rooms and let you take your car upto the to unload luggage. Rooms are spacious and very comfortable with balconies. Restaurant is good could be much better with a little organization. Overall we had a great stay