We stayed over Christmas 2022 and had booked a room for two people in advance. At last minute a third friend joined us, so we asked for an upgrade to the room. Even though it was obvious they had three people rooms available, they refused to upgrade the booking as there was a "No cancellation policy". It didn't help that we tried to explain that we were asking for an upgrade. Ended up paying for two rooms instead. The rooms were small, noicy and most of all unclean. Breakfast was minimalistic and not worth the money. Would never stay here again. Some pictures from the room attached.
번역