Warning: This is not an ordinardy review. It is in the time of need that people show their true colors. When we arrived to Soft hotel on Tuesday 11 PM, we realized to our horror that we mistakenly booked from Monday to Saturday instead of Tuesday. Our room was naturally declared a no-show. All other rooms were occupied. Luckily, Sergio was there at the desk, who acted promptly and found a hotel for us to stay at that moment. As suggested, tommorrow morning we came back to seek a room, and Ahmed was there to find us a spare room with no additional charges! Needless to say, room was amazing, clean, with refrigirator, etc. But in this case it didnt really matter. What mattered is that staff of Soft hotel showed that they are willing to do everything in their power to help us out. Thanks, you are amazing!
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