Hôtel Vendome Saint-Germain

전반적으로 우리는 Hotel Vendome에서의 숙박을 즐겼습니다. 스트라스부르로 가는 길에 하룻밤, 돌아오는 길에 하룻밤을 묵었습니다. 첫 번째 방은 다소 작았지만 깨끗하고 편안했습니다. 두 번째 방은 더 크고 훌륭한 습식 욕실이 있었습니다. 지하철역 근처에 있고 지하철 시스템 소음이 약간 있지만 밤에는 귀마개를 착용했기 때문에 괜찮았습니다. 직원들은 친절하고 도움이 되었습니다. 두 번째는 감염된 모기 물림 때문에 지역 A and E에 가야 했는데 리셉션에 있는 젊은 여성이 매우 세심하고 도움이 되었고 도보로 불과 15분 거리에 있는 지역 A and E 부서의 주소를 알려주었습니다. 우리는 항생제 처방을 받고 1시간 15분 만에 들어갔다 나왔습니다! 저는 채식주의자이기 때문에 3성급 호텔이라는 점을 감안할 때 아침 식사 옵션이 더 있을 수 있다고 생각합니다. 그러나 요청하지 않았을 수도 있으므로 관리자가 이 글을 읽었으면 합니다. 아몬드와 두유는 있었지만 커피에 곁들이기에 좋은 귀리 우유는 없었습니다. 식물성 우유는 많은 사람이 선택하지 않기 때문에 낭비되는 경우가 있다는 것을 알고 있습니다. 그래서 저는 이해하고 음식 쓰레기를 늘리고 싶지 않습니다. 빵 대신 식물성 버터를 대체할 수 있다면 좋았을 텐데요. 저는 선택할 수 있지만, 셀리악병과 같은 건강상의 이유로 유제품을 먹을 수 없는 사람도 있습니다. 리셉션 구역에 있는 무료 커피는 좋은 생각이고, 객실에 있는 물병도 마찬가지입니다.

Amazing hotel and staff! Couldn’t recommend more, hotel was very clean and perfectly located. Very close to a metro station. The staff could not do enough for you, we had an issue with the hair dryer in our room asked reception for help, and within 10 minutes it was sorted out. Breakfast was very good, fresh pastries, juice and fruit were available along with a variety of other food. However the only hot item was scrambled egg, so if you’re looking for a full English style breakfast this wasn’t available. 10/10, can’t fault anything about this place and would happily stay there again if I was visiting Paris!

Cute personal hotel in a great location. Friendly staff. A very comfortable bed. Slight noise from the underground trains so wear earplugs if noise sensitive. Smart modern bathroom and amenities. Great bars and restaurants nearby. Just right for a few days in Paris.

The payment processes at this hotel are terrible. I booked online directly with the hotel, which asks for card details as a guarantee - no problem with this, as it’s standard practice. When I checked in, payment was requested, which again is quite normal. However, when I checked my bank a few days later, I found the confirmed payment had gone through fine, but there was an identical amount that was ‘pending’ or ‘on hold’! This meant that the money (several hundred euros) was unavailable to me until the pending transaction dropped off. I don’t know why there was a pending transaction as full payment had already been taken at check in, so this in itself was annoying. However, pending transactions usually drop off after a few days at most, so I waited. A week later it was still there and the money was still unavailable to me. At this point I emailed the hotel to be simply told ‘we haven’t charged you twice, there is no problem’. I emailed back explaining that there was clearly a problem that had nothing to do with my bank, and I didn’t receive a response. I then emailed again asking why there had been no response, only to be told basically the same thing. A few more emails back and forth and a phone call later, I was told ‘Yes this is NORMAL, it will drop off eventually at some point’. In actual fact it took an entire MONTH for this money to be released back to me. This is absolutely outrageous and the blasé attitude of the hotel is difficult to comprehend - they didn’t seem to think it was a problem that, due to their own payment processes, customers could be left for a whole month without access to funds. It was fortunate that I had enough money in my account to deal with this deficit for the month, but if I hadn’t, then the hotel made it clear they would do nothing other than just ‘wait’. Absolutely nowhere is this temporary ‘double charge’ mentioned. From looking at previous reviews, it seems I’m not the only one who’s had this experience. I honestly cannot recommend the hotel for this situation alone, even though the hotel itself has a lot going for it - clean, comfortable, great location.

Stayed at this hotel was really nice hotel rooms really nice manager and staff real helpful and nice nothing was too much for them would recommend this hotel if your coming to paris its not far from notradam cathedral metro links not far either book this hotel you won't be disappointed