Hôtel Montmartre

I had really bad experiences with this hotel... Due to Covid-19 and the travel restrictions in 2020 we could not travel. A cancellation by the hotel was not agreed. We were offered to modify the booking for 2021, which we did because we had no other choice. Now - in 2021 - the French government banned tourist trips in April because of Covid-19 - but the hotel still refuses to reimburse the amount paid. It's like ordering a television and the television is out of stock - and the seller keeps the money. In this case, the French government (!) Made this decision - therefore the amount must be refunded. Unfortunately the hotel does not answer at all, or IF it answers, either without writing full sentences or at most three or four words that do not make any sense. Apparently they don't speak English. Even if it is not about a lot of money, we will take legal action against the hotel for reasons of principle. Because it cannot be that a paid service cannot be provided - and the seller still keeps the money. We still live in a constitutional state! That should also have been discussed after Paris!